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Human Resource Management
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Human Resource Management
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Human Resource Management This work is licensed under a Creative Commons-ShareAlike 4.0 International LicenseHuman Resource Management Contents
Chapter 1 The Role of Human Resources ..................................................................... 1
1.1Human Resource Management Day to Day ................................................................... 1
1.2What Is Human Resources? ............................................................................................... 2
Learning Objectives ......................................................................................................... 2
1.2.1 What Is HRM? ........................................................................................................... 2
Human Resource Recall .......................................................................................... 3
1.2.2 The Role of HRM ..................................................................................................... 3
1.2.3 Staffing ...................................................................................................................... 3
1.2.4 Development of Workplace Policies ..................................................................... 3
1.2.5 Compensation and Benefits Administration ........................................................ 4
1.2.6 Retention .................................................................................................................. 4
1.2.7 Training and Development ..................................................................................... 5
1.2.8 Dealing with Laws Affecting Employment ............................................................ 5
1.2.9 Worker Protection ................................................................................................... 6
1.2.10 Communication ..................................................................................................... 6
1.2.11 Awareness of External Factors ............................................................................ 7
Key Takeaways ......................................................................................................... 9
Exercises ................................................................................................................. 10
1.3Skills Needed for HRM ..................................................................................................... 10
Learning Objectives ....................................................................................................... 10
Human Resource Recall ................................................................................................ 11
Key Takeaways ............................................................................................................... 12
Exercises ......................................................................................................................... 13
1.4Today’s HRM Challenges .................................................................................................. 13
Learning Objective ......................................................................................................... 13
1.4.1 Containing Costs .................................................................................................... 14
1.4.2 Technology ............................................................................................................. 16
How Would You Handle This? .............................................................................. 17
1.4.3 The Economy ......................................................................................................... 18
1.4.4 The Changing and Diverse Workforce ................................................................ 18
Fortune 500 Focus ................................................................................................. 19
Human Resource Recall ........................................................................................ 20
1.4.5 Ethics ....................................................................................................................... 22
Key Takeaways ....................................................................................................... 23
Exercises ................................................................................................................. 24
1.5Cases and Problems ......................................................................................................... 24
Chapter Summary .......................................................................................................... 24
Chapter Case .................................................................................................................. 25
Team Activities ............................................................................................................... 26
Chapter 2 Developing and Implementing Strategic HRM Plans .............................. 27
2.1The Value of Planning ..................................................................................................... 27
2.2Strategic Planning ............................................................................................................. 28
Learning Objectives ....................................................................................................... 28 2.3HRM vs. Personnel Management ................................................................................... 30
HRM as a Strategic Component of the Business ....................................................... 31
Human Resource Recall ................................................................................................ 33
2.3.1 The Steps to Strategic Plan Creation ................................................................... 33
2.3.2 Conduct a Strategic Analysis ................................................................................ 34
2.3.3 Identify Strategic HR Issues .................................................................................. 37
2.3.4 Prioritize Issues and Actions ................................................................................ 39
2.3.5 Draw Up an HRM Plan .......................................................................................... 39
Key Takeaways ....................................................................................................... 39
Exercises ................................................................................................................. 40
2.4Writing the HRM Plan ....................................................................................................... 40
Learning Objective ......................................................................................................... 40
How Would You Handle This? ...................................................................................... 40
2.4.1 Determine Human Resource Needs ................................................................... 42
2.4.2 Recruit ..................................................................................................................... 43
2.4.3 Select ....................................................................................................................... 43
2.4.4 Determine Compensation .................................................................................... 44
2.4.5 Develop Training ................................................................................................... 45
2.4.6 Perform a Performance Appraisal ...................................................................... 45
Human Resource Recall ........................................................................................ 46
Key Takeaways ....................................................................................................... 46
Exercises ................................................................................................................. 47
2.5Tips in HRM Planning ....................................................................................................... 47
Learning Objective ......................................................................................................... 47
Fortune 500 Focus ......................................................................................................... 47
2.5.1 Link HRM Strategic Plan to Company Plan ........................................................ 48
2.5.2 Monitor the Plan Constantly ................................................................................ 48
2.5.3 Measure It .............................................................................................................. 49
Human Resource Recall ........................................................................................ 49
2.5.3.1 Sometimes Change Is Necessary ............................................................ 49
2.5.3.2 Be Aware of Legislative Changes .............................................................. 50
Key Takeaways ............................................................................................... 50
Exercises ......................................................................................................... 50
2.6Cases and Problems ......................................................................................................... 51
Chapter Summary .......................................................................................................... 51
Chapter Case .................................................................................................................. 52
Team Activities ............................................................................................................... 52
Chapter 3 Diversity and Multiculturalism ................................................................. 53
3.1Hiring Multicultural .......................................................................................................... 53
3.2Diversity and Multiculturalism ........................................................................................ 53
Learning Objectives ....................................................................................................... 53
3.2.1 Power and Privilege .............................................................................................. 54
Human Resource Recall ........................................................................................ 55
Stereotypes and the Effect on Privilege .............................................................. 55
3.2.2 Why Diversity and Multiculturalism? ................................................................... 56
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