Exam (elaborations)
TRT1602 - ASSESSMENT 4 - QUESTIONS AND ANSWERS - SEMESTER 2 - 2024
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2024 – S1 – TRT1602 – ASSESSMENT 4 – Q&AAssessment 4
Started on Friday, 1 March 2024,
State Finished
Completed on Friday, 1 March 2024,
Time taken
Marks 15.00/15.00
Grade 100.00 out of 100.00
Question 1
One of the responsibilities of management in a tourism business is to ensure that the
right human resources are in place and managed according to legislation.
True
False
Feedback
The correct answer is 'True'.
Question 2
___________are the people within a tourism organisation who are responsible for
overseeing the processes and functions involved in producing and delivering tourism
products and services.
Feedback
The correct answer is: Managers
Question 3
In a SWOT analysis, focusing on the opportunities and threats gives a manager
insight into the __________ environment.
Feedback
The correct answer is: external
1
,2024 – S1 – TRT1602 – ASSESSMENT 4 – Q&A
Question 4
The balance sheet of a tourism business …
a.
is an indication of its daily operations.
b.
reflects the inflow and outflow of cash for a specific period.
c.
signals its financial transactions for the whole year.
d.
Shows the net income that must be retained to pay off long-term loans.
Feedback
Your answer is correct.
The correct answer is:
is an indication of its daily operations.
Question 5
Performance management, reward management and well-designed team building
are some of the tasks of the human resources department in a tourism business.
True
False
Feedback
The correct answer is 'True'.
Question 6
Which of the following statements regarding goals and objectives is untrue?
a.
A goal is less specific than an objective.
b.
Objectives set out the specific actions that will enable the achievement of the goal.
2
, 2024 – S1 – TRT1602 – ASSESSMENT 4 – Q&A
c.
Goals and objectives are both aims.
d.
Objectives set out the bigger picture, and goals enable its achievement.
Feedback
Your answer is correct.
The correct answer is:
Objectives set out the bigger picture, and goals enable its achievement.
Question 7
There are several steps in the marketing planning process. Match each description
in the fictitious scenario below to the relevant marketing step.
3
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