SHRM CP EXAM QUESTIONS WITH REVISED ANSWERS Patient Protections and Affordable Care Act (PPACA) - Answer -2010 U.S. law the requires virtually all citizens and legal residents to have minimum health coverage and requires employers with more than 50 full -time employees to provide health coverage that meets minimum benefit specifications or pay a penalty. Pension Benefit Guaranty Corporation (PBGC) - Answer -Set up by U. S. Employee Retirement Income Security Act to insure payment of benefits in the even that a private -
sector defined benefit pension plan terminates with insufficient funds to pay the benefits. Phillips v. Martin Marietta Corporation - Answer -1971 U.S. case that stated than an employer may not, in the absence of business necessity, refuse to hire women with preschool aged children while hiring men with such children. Occupational Safety and Health Act (OSH) - Answer -U.S. act that established the first national policy for safety and health and continues to deliver standards that employers must meet to guarantee the health and safety of their employees. Occupational Saf ety and Health Administration (OSHA) - Answer -U.S. agency that administers and enforces the Occupational Safety and Health Act of 1970. Offshoring - Answer -Situation in which a company relocated processes or production to an international location by mean s of subsidiaries or 3rd party affiliates. Older Workers Benefit Protection Act (OWBPA) - Answer -U.S. act that amended the Age Discrimination in Employment Act to included all employee benefits; also provided standards that an employee's waiver of the rig ht to sue for age discrimination must meet in order to be upheld by a court. Leadership and Navigation competency - Answer -The ability to d irect and contribute to initiatives and processes within the organization. Negative emphasis - Answer -Type of measurement bias that involves weighting a small negative reaction or piece of information more than it should objectively merit. Reliability - Answer -Ability of an instrument to provide results that are consistent. Horn effect - Answer -Type of measurement bias in which analyst allows one strong point that he or she values highly and that works against subject to overshadow all other information. Key performance indicators (KPI's) - Answer -Quantifiable measures of performance used to gauge progress toward strategic objectives or agreed standards of performance. Mode - Answer -Value that occurs most frequently in a set of data. Relationship Manag ement competency - Answer -The ability to manage interactions to provide service and to support the organization. Intercultural wisdom - Answer -Capacity to recognize, interpret, and behaviorally adapt to multicultural situations and contexts; also called cultural intelligence. NLRB v. Weingarten - Answer -Landmark 1975 U.S. labor relations case the dealt with the right of a unionized employee to have another person present during certain investigatory i nterviews. Nonexempt employees - Answer -Employees covers under U.S. Fair Labor Standards Act regulations, including minimum wage and overtime pay requirements. Occupational illness - Answer -Medical condition or disorder, other than one resulting from an occupational injury, caused by exposure to environmental factors associated with employment. Occupational injury - Answer -Injury that results from a work -related accident or exposure involving a single incident int he work environment. National Defense A uthorization Acts (NDAA) - Answer -U.S. acts that expanded FMLA leave for employees with family members who are covered members of the military. National Federation of Independent Business v Sebelius - Answer -U.S. Supreme Court ruling that Patient Protecti ons and Affordable Care Act requirement that individuals purchase health insurance was constitutional but that requirement that states expand Medicaid was not. National Labor Relations Act (NLRA) - Answer -U.S. act that protects and encourages the growth o f the union movement. The act established workers rights to organize and bargain collectively with the employers; also known as the Wagner Act. National origin - Answer -Refers to the country (including those that no longer exist) of one's birth or of one' s ancestors' birth. Career Planning - Answer -Actions & activities that individuals perform in order to give direction to their work lives. Brain drain - Answer -Exit of educated & skilled citizens from emerging & developing countries for better paying jobs in developed countries. Auditory learners - Answer -People who learn best by relying on their sense of hearing. Andragogy - Answer -Study of how adults learn. Cost-of-living a djustment (COLA) - Answer -Pay adjustment given to eligible employees regardless of performance or organizational profitability; usually linked to inflation. Compa -ratio - Answer -Pay rate divided by the midpoint of the pay range. Broadbanding - Answer -Com bining several salary grades or job classifications with narrow pay ranges unto one brand with a wider salary spread. Behavioral interview - Answer -Type of interview that focuses on how applicants previously handled real situations. Applicant tracking so ftware (ATS) - Answer -Software that provides an automated way for organizations to manage the recruiting process. Developmental activities - Answer -Activities that focus on preparing employees for future responsibilities while increasing their capacity to perform their current jobs. Compensation - Answer -All financial returns (beyond any benefits payments or services), including salary and allowances. Career development - Answer -Process by which employees progress through a series of stages in their care ers, each of which is characterized by relatively unique, themes, and tasks. Benefits - Answer -Payments or services provided to employees to cover issues such as retirement, health care, sick pay/disability schemes, life insurance, and paid time off. Apprenticeship - Answer -Related to technical skills training; often a partnership between employers and unions. Competency -based interview - Answer -Type of interview in which the interviewer asks questions related to competencies for the position and asks candidates to provide examples of times they demonstrated the competencies. ADDIE model - Answer -5 step instructional design process that governs the development of learning programs.
sector defined benefit pension plan terminates with insufficient funds to pay the benefits. Phillips v. Martin Marietta Corporation - Answer -1971 U.S. case that stated than an employer may not, in the absence of business necessity, refuse to hire women with preschool aged children while hiring men with such children. Occupational Safety and Health Act (OSH) - Answer -U.S. act that established the first national policy for safety and health and continues to deliver standards that employers must meet to guarantee the health and safety of their employees. Occupational Saf ety and Health Administration (OSHA) - Answer -U.S. agency that administers and enforces the Occupational Safety and Health Act of 1970. Offshoring - Answer -Situation in which a company relocated processes or production to an international location by mean s of subsidiaries or 3rd party affiliates. Older Workers Benefit Protection Act (OWBPA) - Answer -U.S. act that amended the Age Discrimination in Employment Act to included all employee benefits; also provided standards that an employee's waiver of the rig ht to sue for age discrimination must meet in order to be upheld by a court. Leadership and Navigation competency - Answer -The ability to d irect and contribute to initiatives and processes within the organization. Negative emphasis - Answer -Type of measurement bias that involves weighting a small negative reaction or piece of information more than it should objectively merit. Reliability - Answer -Ability of an instrument to provide results that are consistent. Horn effect - Answer -Type of measurement bias in which analyst allows one strong point that he or she values highly and that works against subject to overshadow all other information. Key performance indicators (KPI's) - Answer -Quantifiable measures of performance used to gauge progress toward strategic objectives or agreed standards of performance. Mode - Answer -Value that occurs most frequently in a set of data. Relationship Manag ement competency - Answer -The ability to manage interactions to provide service and to support the organization. Intercultural wisdom - Answer -Capacity to recognize, interpret, and behaviorally adapt to multicultural situations and contexts; also called cultural intelligence. NLRB v. Weingarten - Answer -Landmark 1975 U.S. labor relations case the dealt with the right of a unionized employee to have another person present during certain investigatory i nterviews. Nonexempt employees - Answer -Employees covers under U.S. Fair Labor Standards Act regulations, including minimum wage and overtime pay requirements. Occupational illness - Answer -Medical condition or disorder, other than one resulting from an occupational injury, caused by exposure to environmental factors associated with employment. Occupational injury - Answer -Injury that results from a work -related accident or exposure involving a single incident int he work environment. National Defense A uthorization Acts (NDAA) - Answer -U.S. acts that expanded FMLA leave for employees with family members who are covered members of the military. National Federation of Independent Business v Sebelius - Answer -U.S. Supreme Court ruling that Patient Protecti ons and Affordable Care Act requirement that individuals purchase health insurance was constitutional but that requirement that states expand Medicaid was not. National Labor Relations Act (NLRA) - Answer -U.S. act that protects and encourages the growth o f the union movement. The act established workers rights to organize and bargain collectively with the employers; also known as the Wagner Act. National origin - Answer -Refers to the country (including those that no longer exist) of one's birth or of one' s ancestors' birth. Career Planning - Answer -Actions & activities that individuals perform in order to give direction to their work lives. Brain drain - Answer -Exit of educated & skilled citizens from emerging & developing countries for better paying jobs in developed countries. Auditory learners - Answer -People who learn best by relying on their sense of hearing. Andragogy - Answer -Study of how adults learn. Cost-of-living a djustment (COLA) - Answer -Pay adjustment given to eligible employees regardless of performance or organizational profitability; usually linked to inflation. Compa -ratio - Answer -Pay rate divided by the midpoint of the pay range. Broadbanding - Answer -Com bining several salary grades or job classifications with narrow pay ranges unto one brand with a wider salary spread. Behavioral interview - Answer -Type of interview that focuses on how applicants previously handled real situations. Applicant tracking so ftware (ATS) - Answer -Software that provides an automated way for organizations to manage the recruiting process. Developmental activities - Answer -Activities that focus on preparing employees for future responsibilities while increasing their capacity to perform their current jobs. Compensation - Answer -All financial returns (beyond any benefits payments or services), including salary and allowances. Career development - Answer -Process by which employees progress through a series of stages in their care ers, each of which is characterized by relatively unique, themes, and tasks. Benefits - Answer -Payments or services provided to employees to cover issues such as retirement, health care, sick pay/disability schemes, life insurance, and paid time off. Apprenticeship - Answer -Related to technical skills training; often a partnership between employers and unions. Competency -based interview - Answer -Type of interview in which the interviewer asks questions related to competencies for the position and asks candidates to provide examples of times they demonstrated the competencies. ADDIE model - Answer -5 step instructional design process that governs the development of learning programs.
