SHRM CP 2020 Exam Questions with Revised Answers

SHRM CP 2020 Exam Questions with Revised Answers What two organizational functions most typically report to the chief financial officer? a. Finance and human resources b. Finance and risk assessment c. HR and IT d. Accounting and finance - Answer-d. Accounting and finance Rationale: The chief financial officer of an organization is usually responsible for both accounting and finance functions. Which organizational structure is best described as being divided according to a linear process? a. Product organization b. Functional organization c. Hybrid organization d. Geographic organization - Answer-b. Functional organization Rationale: A functional organization is organized according to a linear process, for example, design, supplies, procurement, manufacturing, sales and marketing, distribution, and customer service. A manager at a large company e-mails the HR director asking for assistance. An employee on the manager's team will soon undergo a gender transition, and the employee plans to continue working during the transition. The employee is highly valued in the information technology department and is co-leading a project with a specialized consultant. The consultant is one of only two in the country who specialize in the area of the project. In the e-mail to the HR director, the manager indicates that other members of the team are aware of the employee's upcoming gender transition. In private discussions with the manager, some team members, including the consultant, have expressed a high level of discomfort regarding the situation. The manager would like the HR director's advice on how to handle the situation. What action should the HR director recommend to the manager regarding the employees who have expressed discomfort abo - Answer-B. Meet with each employee who expressed discomfort individually to review the company's policy on diversity and inclusion. Rationale: B is correct. Reinforcing the organization's stance on diversity and inclusion is an important first step in making the transitioning employee feel comfortable in the workplace. A, C, and D are incorrect, as they would not be first steps. They may be subsequent steps in helping the transitioning employee and other employees become more comfortable with each other in the workplace.