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OPERATIONS MANAGEMENT EXAM 1- CH 1,2,5,7,11 ACCURATE QUESTIONS AND ANSWERS WITH SOLUTIONS 2024
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OPERATIONS MANAGEMENT EXAM 1- CH 1,2,5,7,11 ACCURATE QUESTIONS AND ANSWERS WITH SOLUTIONS 2024
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OPERATIONS MANAGEMENT EXAM 1 - CH 1,2,5,7,11 ACCURATE QUESTIONS AND ANSWERS WITH SOLUTIONS 2024 True or False? All organizations, including service firms such as banks and hospitals, have a production function. - ANSWER true 2. True or False? An example of a "hidden" production function is the transfer of funds between accounts at a bank. - ANSWER true 3. Operations management is applicable: A) mostly to the service sector. B) mostly to the manufacturing sector. C) to all firms, whether manufacturing or service. D) to the manufacturing sector exclusively. - ANSWER C) to all firms, whether manufacturing or service. 4. Which of the following are the primary functions of all organizations? A) production/operations, marketing, and human resources B) marketing, human resources, and finance/accounting C) sales, quality control, and production/operations D) marketing, production/operations, and finance/accounting - ANSWER D) marketing, production/operations, and finance/accounting 1. True or False? An accounting firm that provides tax services for a company would be considered to be part of that company's supply chain. - ANSWER true 2. True or False? Competition in the 21st century is no longer between companies; it is between supply chains. - ANSWER true 1. True or False? Manufacturing now constitutes the largest economic sector in postindustrial societies. - ANSWER false 2. The service sector makes up approximately what percentage of all jobs in the United States? A) 12% B) 40% C) 66% D) 85% - ANSWER D. 85% 3. Which is NOT true regarding differences between goods and services? A) Tangible goods are generally produced and consumed simultaneously; services are not. B) Most goods are common to many customers; services are often unique to the final customer. C) Services tend to have a more inconsistent product definition than goods. D) Services tend to have higher customer interaction than goods. E) None, i.e., all of the above are true. - ANSWER A) Tangible goods are generally produced and consumed simultaneously; services are not. 1. True or False? Production is a measure of output only and not a measure of efficiency. - ANSWER true 2. True or False? Productivity is generally more difficult to improve in the service sector than in the manufacturing sector. - ANSWER true 3. True or False? Productivity is the total value of all inputs to the transformation process divided by the total value of the outputs produced. - ANSWER false 4. A foundry produces circular utility access hatches (manhole covers). If 120 covers are produced in a 10-hour shift, the productivity of the line is_________covers/hr. - ANSWER 12 1. Which of the following statements about challenges in operations management is FALSE? A) Job specialization is giving way to empowered employees. B) Local or national focus is giving way to global focus. C) Sustainable production is giving way to a low -cost focus. D) Rapid product development is partly the result of shorter product cycles. E) The goal of mass customization is to produce customized products, whenever and wherever needed. - ANSWER C) Sustainable production is giving way to a low -cost focus. 2. Which of the following is NOT among the ethical and social challenges facing operations managers? A) honoring stakeholder commitments B) training, retaining, and motivating employees C) efficiently developing and producing safe high -quality green products D) increasing executive pay E) providing a safe workplace - ANSWER D) increasing executive pay 1. True or False? The World Trade Organization has helped to significantly reduce tariffs around the world. - ANSWER true 2. True or False? Production processes are being dispersed to take advantage of national differences in labor costs. - ANSWER true 3. True or False? NAFTA seeks to phase out all trade and tariff barriers between the United States and Asia. - ANSWER false 4. True or False? One reason for global operations is to gain improvements in the supply chain. - ANSWER true 5. Which of the following is true of maquiladoras? A) They discourage foreign businesses from outsourcing. B) They assess tariffs only on the value -added work done. C) They originated in China. D) None of the above - ANSWER B) They assess tariffs only on the value -added work done. 1. Which of the following activities takes place most immediately once the mission has been developed?The benefits of buying summaries with Stuvia:
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