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OPERATIONS MANAGEMENT KEY QUESTIONS AND ACCURATE QUESTIONS AND ANSWERS WITH SOLUTIONS 2024
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OPERATIONS MANAGEMENT KEY QUESTIONS AND ACCURATE QUESTIONS AND ANSWERS WITH SOLUTIONS 2024
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OPERATIONS MANAGEMENT KEY QUESTIONS AND ACCURATE QUESTIONS AND ANSWERS WITH SOLUTIONS 2024 (1) What is operations management? - ANSWER Operations management is the activity of managing the resources which are devoted to the production and delivery of service and products. It is one of the core functions of any business. (1) Why is operations management important in all types of organization? - ANSWER Operations management uses the organization's resources to create outputs that fulfill defined market requirements. This is the fundamental activity of any type of enterprise. Operations management is increasingly important because today's business environment requires new thinking from operations managers. (1) What is the input -transformation -output process? - ANSWER All operations can be modeled as input -transformation -output processes. They all have inputs of transforming resources, which are usually divided into 'facilities' and 'staff', and transformed resources, which are some mixture of materials, information and customers. (1) What is the process hierarchy? - ANSWER They are building blocks of all operations and they form an internal network within an operation. (1) How do operations and processes differ? - ANSWER Operations and processes differ in terms of the volume of their outputs, the variety of outputs, the variation in demand for their outputs, and the degree of 'visibility' they have. High volume, low variety, low variation and low customer 'visibility' are usually associated with low cost. All operations processes transform inputs, but they can differ. (1) What do operations managers do? - ANSWER Responsibilities can be classed in four categories - direct, design, deliver and develop: Direct includes understanding relevant performance objectives, setting an operations strategy, managing innovation and the scope of the operation. Design includes the design of the operation and its processes and its resources. Delivery includes the planning and controlling of the activities of the operation. Develop includes the improvement of the operation over time. (2) Why is operations performance vital in any organization? - ANSWER Operations management is a make or break activity. Operations management can significantly affect profitability. (2) How is operations performance judged at a societal level? - ANSWER In any kind of organization it is a responsibility of the operations function to understand the objectives of its stakeholders and set its objectives accordingly. (2) How is operations performance judged at a strategic level? - ANSWER Many of the activities of operations managers are operational in nature. That is, they deal with relatively immediate, detailed and local issues. However, it is a central idea in oper ations management that the type of decisions and activities that operations managers carry out can also have a significant strategic impact. Therefore, if one is assessing the performance of the operations function it makes sense to ask how it has impact o n the organization's strategic economic position. At a strategic level there are five aspects of operations performance that we identified as contributing to the economic aspect of the bottom line and which can have a significant impact. (2) How is operations performance judged at an operational level? - ANSWER You want to do several things right in order to satisfy your customers and contribute to competitiveness.
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