ARE 112 Final Exam UPDATED Exam Questions and CORRECT Answers

ARE 112 Final Exam UPDA TED Exam Questions and CORRECT Answers Internal and external analysis is found in: a. BCG Growth -Share Matrix b. MECE c. Balance Scorecard d. ERP and CRM analysis e. SWOT - CORRECT ANSWER - e. SWOT One the ways (term(s) or word(s) Mintzberg described the world of a manager was (were): a. linear b. two of the answers are correct c. all three answers are correct d. typology e. myths - CORRECT ANSWER - b. two of the answers are correct -- typology and myths One of the barrier s to successful emotional intelligence discussed in class was: a. increased amounts and complexity of information b. lack of strategic thinking c. unawareness that emotional intelligence can be measured d. the encoding/decoding approach - CORRECT ANSWER - a. increased amounts and complexity of information In the article "What Leaders Really Do" the tasks of planning and organizing: a. is the environment of the leader b. is the one the author states is sh ared by the managers and leaders c. is the environment of the manager d. these tasks are not from the article "What Leaders Really Do" but from the article "What Makes a Leader". - CORRECT ANSWER - c. is the environment of the manager The idea of EI is fro m: a. two of the answers are correct b. the reading we had in class from Bain c. the "What Makes a Leader" article d. the Mitzberg reading e. the "What Leaders Really Do" article - CORRECT ANSWER - c. the "What Makes a Leader" article In a "functional con flict" a. all four answers are attributes of the functional conflict b. the disagreement is primarily about responsibilities c. compromise is the best solution d. the result should be to move the process forward e. the conflict can be broken down in the c osts and benefits - CORRECT ANSWER - d. the result should be to move the process forward The example of the "innovation model" from class was: a. the cupholder b. the high school basketball team c. the postit product d. the usb drive e. the new instant coffee - CORRECT ANSWER - c. the postit product The Maxwell video from class discussed the: a. the pitfalls or errors of leadership b. path to leadership c. the process of going from manager to leader d. the impediments to being a leade r e. the five levels of leadership - CORRECT ANSWER - e. the five levels of leadership In the article "What Leaders Really Do" the author states that managers: a. cope with change b. cope with complexity c. cope with both change and complexity d. cope wit h either complexity or cope with change depending if they "face the customer or not." - CORRECT ANSWER - b. cope with complexity What organizations can do was discussed in class. Which of the following was not one of the characteristic included in that sec tion of class? a. Coordinate producing and distributing goods on a global scale b. Organize and harness the ingenuity people c. Respond to commercial and social environments d. Acquire, marshal, and allocate resources e. Promote leadership within the orga nization - CORRECT ANSWER - e. Promote leadership within the organization When Lou told the people at IBM that we was not a "technology guy" he was exhibiting the EI of ______________ a. Self -awareness b. Empathy c. Self -regulation d. Social Skills e. Motivation - CORRECT ANSWER - a. Self -awareness In one of the HBR articles ("What Leaders Really Do"), the author discounted the importance of ___________________ for leadership to be effective. a. return on investment and net income b. long -term plann ing c. growth in market share d. diversification e. Two of the answers are correct - CORRECT ANSWER - b. long -term planning Considering the three schools of management from the class, we said they should be viewed as: a. opposing but not conflicting b. as layers c. reinforcing d. a triangle e. merging - CORRECT ANSWER - b. as layers In the early part of the Starbucks book the author makes a point that they were not following a 4-P's model when they added additional products of: a. entertainment like books and CD's b. clothing like t -shirts and hats c. wine and beer d. food - CORRECT ANSWER - a. entertainment like books and CD's In The Goal, Jonah want ED to balance the plant with: