CCBMA Administrative
Four messages sources in the medical office are - answeranswering service, voice mail,
e-mail, fax machine
the reception area should have - answercomfortable and durable furniture
a pt should be roomed at arrival if they have following - answerinfluenza
when taking a telephone message, you should have a list of - answerquestions concerning a pt condition
when setting up a daily matrix for appointment scheduling, leave daily time slots open for - answeracutely ill pt
three ways to remind pt of their appointments are - answerappointment cards, mailed cards, telephone
in a modified-block letter format, each paragraph is - answerindented five spaces
registered mail is used when you are sending - answera priority mail package that is valuable
E-mail is now used to - answersend work-related messages
computers are used in the medical office for - answerinsurance filing and pt billing
proper medical record entries are necessary as they are used for - answerlegal documentation
terminal digit filing uses groups of numbers read - answerfrom right to left
the daysheet is a - answerdaily record of charges an payents
Examples of Accounts payable would be - answerrent, utilities, payroll
a cashier's check is a special check sold to a customer by - answerfinancial institutions
federal regulations require that a sign be posted on the office to inform of - answertheir rights as a pt
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