Five Guys Certification Study Guide
Exam Questions and Answers 100%
Verified
How many ways are there to order a burger at FG? - CORRECT ANSWER-More than
250,000
What type of ground beef does FG use? - CORRECT ANSWER-Only 100% All-
American Ground Beef. Except in Canda and the UK where the meat is local
Are there freezers at FG? - CORRECT ANSWER-There are no freezers at Five Guys,
just coolers. Nothing is ever frozen
What is the temp. of the walk in at FG? - CORRECT ANSWER-33-41 degrees
What type of oil do we use? - CORRECT ANSWER-Peanut oil
Where are our potatoes grown? - CORRECT ANSWER-Above the 42nd parallel
Our menu is _______ free - CORRECT ANSWER-trans-fat
Who are the Five Guys? Who is the dad? - CORRECT ANSWER-Jim, Matt, Chad, Ben,
and Tyler. The dad is Jerry. (Wife is Jeanine).
Where does customer perception start? - CORRECT ANSWER-In the parking lot
What can a FG parking lot NOT have? - CORRECT ANSWER-Debris, trash, and
cigarette butts (etc.)
There should never be a _______ _______ in front of the doors. - CORRECT
ANSWER-grease stain
What should you do during inclement weather? - CORRECT ANSWER-Place wet floor
signs, and mats at all entrances.
Doors should be ______ and _______ free - CORRECT ANSWER-clean, smudge
Every FG should have 2 functioning _______ _______ ________ - CORRECT
ANSWER-neon open signs
,What signage is the store required to have posted? - CORRECT ANSWER-- the store's
phone number
- hours of operation
- online ordering
How should music be set? - CORRECT ANSWER-At an appropriate level. You should
be able to hear the person next to you but not the person at the tables across the room.
Lighting should be _____ and _______. Can there be a burnt out light bulb at FG? -
CORRECT ANSWER-Bright, inviting. There can never be a burnt out light bulb.
How full can FG trash cans be? - CORRECT ANSWER-1/2 full.
How should trash cans be changed? - CORRECT ANSWER-In the back away from
customer view.
How are potatoes stacked? - CORRECT ANSWER-Lincoln log style. Against the wall
they are stacked 5 high, and stacked 4 high freestanding.
How high are boxes of peanut oil stacked? - CORRECT ANSWER-2 high
Peanut boxes - CORRECT ANSWER-2 open peanut boxes. At least 3/4 full. They
should have a 5 oz. metal scoop and a 1/4 sleeve of peanut boats available
Comment boards - CORRECT ANSWER-Should be located in an easily accessible
location. Should be stocked with UNLINED notecards and crayons.
What should be at each register? - CORRECT ANSWER-Laminated topping cards
available to customers.
Tip jar - CORRECT ANSWER-Labeled TIPS in black sharpie and spiked with 5 one
dollar bills
What temp. do cold foods have to be kept at? - CORRECT ANSWER-33-41 degrees
What temp. do hot foods have to be stored at? - CORRECT ANSWER-140 degrees
How quickly do cold foods have to return to the temp. safety zone? - CORRECT
ANSWER-2 hours
How many inches off the ground does ALL shelving have to be? - CORRECT
ANSWER-6 inches
When do you change your gloves? - CORRECT ANSWER-After leaving the kitchen or
when gloves become dirty
, What are the 3 types of contaminations in a restaurant? - CORRECT ANSWER-
Biological, chemical, and physical
What is a biological contamination? - CORRECT ANSWER-When pathogens are
passed onto food.
What is a chemical contamination? - CORRECT ANSWER-When cleaning/ sanitizing
agents come in contact with food due to improper use or storage.
What is a physical contamination? - CORRECT ANSWER-When hazardous foreign or
naturally occuring objects are introduced into food.
What are the 6 pathogens that require exclusiong from work? - CORRECT ANSWER-
Salmonella , shigella, salmon non-typhoidal, e-coli, hepatitis a, norovirus
What must happen to an employee exhibiting symptoms of a foodborne illness? -
CORRECT ANSWER-They should be excluded from the restaurant
What do white buckets store? - CORRECT ANSWER-Salt, sugar, and potatoes
How to wash dishes (step by step) - CORRECT ANSWER-wash, rinse, and sanitize
What are orange buckets used for? - CORRECT ANSWER-Grease, fry debris, empty
ketchup and mustard bottles
Where are the TWO sanitizer buckets kept? - CORRECT ANSWER-Prep area, kitchen
area
What jewelry is allowed to be worn? - CORRECT ANSWER-Stud earrings and a plain
wedding band.
What are the four log books that have to be maintained in all stores? - CORRECT
ANSWER-Maintinence binder, MSDS (Material Safety Data Sheet), Crisis Management
Control Plan, and the Red Safety Binder
How often should the temperature of potentially hazardous foods be taken? -
CORRECT ANSWER-Every 2 hours
What does the red safety binder contain? - CORRECT ANSWER-The most recent local
health inspection, Steritech audit, and pest control report
What are the main components of an effective pest control program? - CORRECT
ANSWER-- prevent access
- deny food and water
- work with a licensed pest control operator
Exam Questions and Answers 100%
Verified
How many ways are there to order a burger at FG? - CORRECT ANSWER-More than
250,000
What type of ground beef does FG use? - CORRECT ANSWER-Only 100% All-
American Ground Beef. Except in Canda and the UK where the meat is local
Are there freezers at FG? - CORRECT ANSWER-There are no freezers at Five Guys,
just coolers. Nothing is ever frozen
What is the temp. of the walk in at FG? - CORRECT ANSWER-33-41 degrees
What type of oil do we use? - CORRECT ANSWER-Peanut oil
Where are our potatoes grown? - CORRECT ANSWER-Above the 42nd parallel
Our menu is _______ free - CORRECT ANSWER-trans-fat
Who are the Five Guys? Who is the dad? - CORRECT ANSWER-Jim, Matt, Chad, Ben,
and Tyler. The dad is Jerry. (Wife is Jeanine).
Where does customer perception start? - CORRECT ANSWER-In the parking lot
What can a FG parking lot NOT have? - CORRECT ANSWER-Debris, trash, and
cigarette butts (etc.)
There should never be a _______ _______ in front of the doors. - CORRECT
ANSWER-grease stain
What should you do during inclement weather? - CORRECT ANSWER-Place wet floor
signs, and mats at all entrances.
Doors should be ______ and _______ free - CORRECT ANSWER-clean, smudge
Every FG should have 2 functioning _______ _______ ________ - CORRECT
ANSWER-neon open signs
,What signage is the store required to have posted? - CORRECT ANSWER-- the store's
phone number
- hours of operation
- online ordering
How should music be set? - CORRECT ANSWER-At an appropriate level. You should
be able to hear the person next to you but not the person at the tables across the room.
Lighting should be _____ and _______. Can there be a burnt out light bulb at FG? -
CORRECT ANSWER-Bright, inviting. There can never be a burnt out light bulb.
How full can FG trash cans be? - CORRECT ANSWER-1/2 full.
How should trash cans be changed? - CORRECT ANSWER-In the back away from
customer view.
How are potatoes stacked? - CORRECT ANSWER-Lincoln log style. Against the wall
they are stacked 5 high, and stacked 4 high freestanding.
How high are boxes of peanut oil stacked? - CORRECT ANSWER-2 high
Peanut boxes - CORRECT ANSWER-2 open peanut boxes. At least 3/4 full. They
should have a 5 oz. metal scoop and a 1/4 sleeve of peanut boats available
Comment boards - CORRECT ANSWER-Should be located in an easily accessible
location. Should be stocked with UNLINED notecards and crayons.
What should be at each register? - CORRECT ANSWER-Laminated topping cards
available to customers.
Tip jar - CORRECT ANSWER-Labeled TIPS in black sharpie and spiked with 5 one
dollar bills
What temp. do cold foods have to be kept at? - CORRECT ANSWER-33-41 degrees
What temp. do hot foods have to be stored at? - CORRECT ANSWER-140 degrees
How quickly do cold foods have to return to the temp. safety zone? - CORRECT
ANSWER-2 hours
How many inches off the ground does ALL shelving have to be? - CORRECT
ANSWER-6 inches
When do you change your gloves? - CORRECT ANSWER-After leaving the kitchen or
when gloves become dirty
, What are the 3 types of contaminations in a restaurant? - CORRECT ANSWER-
Biological, chemical, and physical
What is a biological contamination? - CORRECT ANSWER-When pathogens are
passed onto food.
What is a chemical contamination? - CORRECT ANSWER-When cleaning/ sanitizing
agents come in contact with food due to improper use or storage.
What is a physical contamination? - CORRECT ANSWER-When hazardous foreign or
naturally occuring objects are introduced into food.
What are the 6 pathogens that require exclusiong from work? - CORRECT ANSWER-
Salmonella , shigella, salmon non-typhoidal, e-coli, hepatitis a, norovirus
What must happen to an employee exhibiting symptoms of a foodborne illness? -
CORRECT ANSWER-They should be excluded from the restaurant
What do white buckets store? - CORRECT ANSWER-Salt, sugar, and potatoes
How to wash dishes (step by step) - CORRECT ANSWER-wash, rinse, and sanitize
What are orange buckets used for? - CORRECT ANSWER-Grease, fry debris, empty
ketchup and mustard bottles
Where are the TWO sanitizer buckets kept? - CORRECT ANSWER-Prep area, kitchen
area
What jewelry is allowed to be worn? - CORRECT ANSWER-Stud earrings and a plain
wedding band.
What are the four log books that have to be maintained in all stores? - CORRECT
ANSWER-Maintinence binder, MSDS (Material Safety Data Sheet), Crisis Management
Control Plan, and the Red Safety Binder
How often should the temperature of potentially hazardous foods be taken? -
CORRECT ANSWER-Every 2 hours
What does the red safety binder contain? - CORRECT ANSWER-The most recent local
health inspection, Steritech audit, and pest control report
What are the main components of an effective pest control program? - CORRECT
ANSWER-- prevent access
- deny food and water
- work with a licensed pest control operator
