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WellCare Mastery Test Questions and Answers New (2024/2025) Solved 100% Correct $7.99   Add to cart

Exam (elaborations)

WellCare Mastery Test Questions and Answers New (2024/2025) Solved 100% Correct

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  • Course
  • WellCare Mastery
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  • WellCare Mastery

Noting the correct enrollment period on enrollment applications helps in preventing delayed enrollment processing. - True Once the enrollment is completed, you can save a copy of the application for your reference. - False Agents may be investigated after being suspected of noncompliant activit...

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  • August 2, 2024
  • 5
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • WellCare Mastery
  • WellCare Mastery
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ACADEMICMATERIALS
WellCare Mastery Test
Noting the correct enrollment period on enrollment applications helps in preventing delayed enrollment
processing. - True



Once the enrollment is completed, you can save a copy of the application for your reference. -
False



Agents may be investigated after being suspected of noncompliant activity reported through a: -
Complaint Tracking Module (CTM), Grievance, and Secret Shop Finding



All Prescription Drug Plans (PDPs) will offer a $___ copay for most Part D preventive vaccines, regardless
of which network pharmacy is used by members. - Zero



An agent who has never had any verbal warnings cannot be issued a Corrective Action Plan. -
False



An LEP is assessed by CMS when a member goes ______ days or longer without creditable prescription
drug coverage after they become Medicare-eligible. - 63 days



An SEP is a period outside of the ICEP, AEP, or MA OEP when beneficiaries can enroll based solely on life
events that qualify for an SEP period. - True



At the end of this course, there will be a Mastery Exam. Agents must achieve a passing score of 85% or
higher to successfully complete this course. - True



CVS Caremark Mail Order will be in-network for 2024. - False



Failure to inform a beneficiary that a trusted provider is out-of-network or is not available in the newly
selected plan can cause a sales allegation. - True

, For Prescription Drug Plan (PDP) Medication Home Delivery, the __ Plan will continue to offer a discount
(2.5 x 30-day preferred retail copay) for Tier 2,3, and 6 prescriptions. - Value Plus



Key areas you as an agent have control over and impact upon regarding Star Ratings for quality are: -
All of these



Low-Income Subsidy (LIS), which is often referred to as Extra Help, reduces all Part D plan premiums. -
False

Which standalone Prescription Drug Plan (PDP) is best for a dual-eligible chooser? - Classic



Members are no longer required to pay a partial deductible due to the Inflation Reduction Act. -
True

A grievance request, or any evidence concerning a grievance, must be filed orally or in writing no later
than _____ calendar days from the date of the event or the date the member is made aware of the
issue. - 60



Members who fail to pay the required premiums before the end of the grace period (Wellcare has a
three-month grace period) will be terminated. - True

Prior to the beginning of the enrollment process, an agent is required to cover certain beneficiary
specific information, including but not limited to: - All of these



Providers may create co-branded marketing pieces using the Wellcare name and logo, as long as they are
using the current, approved logo. - False



The _________ plan is expected to have one of the lowest premiums in the country! - Value Script



The 2024 Inflation Reduction Act (IRA) Part D Benefits include reduced insulin copays for all insulins and
insulin-combination products that are on the formulary, regardless of tier, and are included in the $35
cap for one month's supply. - True

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