Answers
Document Analysis - answer An elicitation technique that analyzes existing
documentation and identifies information relevant to the requirements.
Document Analysis: How Is It Used in E&C - answer Identify and assess potential
sources of supporting material for elicitation
Review existing systems, and historical documentation
Confirm elicitation results by reviewing versus source information
Creates trust with stakeholders
Optimizes face time with stakeholders
Interview Techniques - answer is a systematic approach designed to elicit business
analysis information from a person or small group
Can be formal or informal
Can be structured or unstructured
Opportunity to build trust with stakeholders
Most common BA elicitation technique
Interviews: How is it Used in E&C - answer Identify concerns related to planned
elicitation activities
Ask questions to uncover needs, opportunities and problems
Confirm and communicate BA information
Observation Techniques ; Job Shadowing - answer techniques in which the
researcher relies on his or her powers of observation rather than communicating with a
person in order to obtain information
Types of Observation - answer Active or Noticeable
Passive or Unnoticeable
Observation: How Is It Used in E&C - answer Used to gain insight into how work is
executed in the current state to analyze
Business processes
Performance standards
Existing solution performance
Training and development
Workshop Techniques - answer Bring stakeholder together in order to collaborate on
achieving a predefined goal
, Workshops: How is it Used in E&C - answer Elicit of business analysis information
from stakeholders in a collaborative, facilitated way
Confirm elicitation results by reviewing the draft elicitation results
Communicate business analysis information by requesting feedback, gain consensus
and approval.
Review Technique: - answer used to evaluate the content of the work product
Reviews: How is it Used in E&C - answer Used to confirm a set of elicitation results
Provide stakeholders with an opportunity to express feedback, request adjustments,
agree or provide approvals
What is the purpose of Brainstorming technique? - answer To produce a numerous
ideas, and information on a given topic in a short time using a group approach
Brainstorming: How Is It Used in E&C - answer Identify sources of BA information
Identify elicitation techniques
Generate many ideas, organize and prioritize for purposes of elicitation
Organizational process assets, business need, requirement management plan,
supporting materials and ................ are inputs for conducting Elicitation. - answer A.
Scheduled resources
James is leading a brainstorming session for his organization. He has asked the
participants in this group to come up with at least three ideas for possible solutions to an
identified problem. What is the problem with settling the goal as three ideas for possible
solutions in this session? - answer A. The goal should be to come up with as many
solutions as possible, not just five ideas
You are a business analyst for Greyson and Sons and have been asked to determine
what the most common complaints from their 50,000 customers regarding their Sale &
Marketing platform are. Which elicitation technique would you most likely use with
Greyson & Sons customers to complete the analysis? - answer Surveys
What is the BEST thing to do when you hear someone say, "The user doesn't know
what she wants?" - answer Maintain an open mind and discuss the business
objectives and possible solutions.
Which of the following is NOT an input for Conducting Elicitation? - answer A.
Business Needs
B. Solution Scope
C. Stated Requirements
D. Requirements Management Plan
Focus group technique recommends a group size of? - answer 6 to 12 participants