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Elicitation And Collaboration Questions and Answers

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Elicitation And Collaboration Questions and Answers Document Analysis An elicitation technique that analyzes existing documentation and identifies information relevant to the requirements. Document Analysis: How Is It Used in E&C Identify and assess potential sources of supporting material for elicitation Review existing systems, and historical documentation Confirm elicitation results by reviewing versus source information Creates trust with stakeholders Optimizes face time with stakeholders Interview Techniques is a systematic approach designed to elicit business analysis information from a person or small group Can be formal or informal Can be structured or unstructured Opportunity to build trust with stakeholders Most common BA elicitation technique Interviews: How is it Used in E&C Identify concerns related to planned elicitation activities Ask questions to uncover needs, opportunities and problems Confirm and communicate BA information Observation Techniques ; Job Shadowing techniques in which the researcher relies on his or her powers of observation rather than communicating with a person in order to obtain information Types of Observation Active or Noticeable Passive or Unnoticeable Observation: How Is It Used in E&C Used to gain insight into how work is executed in the current state to analyze Business processes Performance standards Existing solution performance Training and development Workshop Techniques Bring stakeholder together in order to collaborate on achieving a predefined goal Workshops: How is it Used in E&C Elicit of business analysis information from stakeholders in a collaborative, facilitated way Confirm elicitation results by reviewing the draft elicitation results Communicate business analysis information by requesting feedback, gain consensus and approval. Review Technique: used to evaluate the content of the work product Reviews: How is it Used in E&C Used to confirm a set of elicitation results Provide stakeholders with an opportunity to express feedback, request adjustments, agree or provide approvals What is the purpose of Brainstorming technique? To produce a numerous ideas, and information on a given topic in a short time using a group approach Brainstorming: How Is It Used in E&C Identify sources of BA information Identify elicitation techniques Generate many ideas, organize and prioritize for purposes of elicitation Organizational process assets, business need, requirement management plan, supporting materials and ................ are inputs for conducting Elicitation. A. Scheduled resources James is leading a brainstorming session for his organization. He has asked the participants in this group to come up with at least three ideas for possible solutions to an identified problem. What is the problem with settling the goal as three ideas for possible solutions in this session? A. The goal should be to come up with as many solutions as possible, not just five ideas You are a business analyst for Greyson and Sons and have been asked to determine what the most common complaints from their 50,000 customers regarding their Sale & Marketing platform are. Which elicitation technique would you most likely use with Greyson & Sons customers to complete the analysis? Surveys What is the BEST thing to do when you hear someone say, "The user doesn't know what she wants?" Maintain an open mind and discuss the business objectives and possible solutions. Which of the following is NOT an input for Conducting Elicitation? A. Business Needs B. Solution Scope C. Stated Requirements D. Requirements Management Plan Focus group technique recommends a group size of? 6 to 12 participants You have had several interviews this week for your project. Several problems have come up that your project manager suggested that you track them. Why? To ensure that when elicitation produces issues they are tracked to resolution. The requirements elicitation technique that uncovers and visualizes the interface requirements before an application is designed or developed is called: Prototyping What technique provides an effective method for eliciting requirements information from many people in a short period of time? Survey Eliciting requirements using a brainstorming session enables the participants to exercise ————————————- thinking. Creative Mariah is observing Melissa complete several complex steps as part of her business analysis requirements elicitation process. In this instance Mariah working alongside Melissa is actually helping Melissa complete the work so that Mariah can understand all of the steps that Melissa must complete. What type of requirements elicitation technique is Mariah using? Active observation three specific inputs that the business analyst will need in preparing for the requirements elicitation. A. Business need B. Solution scope C. Stakeholder list You are preparing for elicitation. You have just selected the individuals to participate in the elicitation events. While selecting the elicitation events, one of the considerations you need to make is whether you would have open-ended or closed ended questions. You also need to determine the best method for distributing those questions. What technique have you selected for the elicitation events? Survey/Questionnaire You have just discovered that the business process expert for the existing system currently being upgraded is no longer employed by the company. Which elicitation technique might you apply in this situation? Document analysis You have documented an unfamiliar business process and there seem to be gaps in the workflow, despite the fact you got the flow from subject matter experts (SMEs). Which Requirements Elicitation method will be most effective at understanding the process? Observe some SMEs to uncover the gaps. Preparing for elicitation yields two distinct deliverables namely: Scheduled Resources and Supporting Materials You are trying to gather quantitative data in your survey. What should you do? Ask closed-ended questions Any Stakeholders can take part in requirement elicitation activities. True Which of the following elicitation tasks has a single input and must be done solely by the Business analyst? Document elicitation results Sandra is the Business Analyst in a Paper Company, She is discussing with the project sponsor as regards what the business expects from a proposed new system. What type of elicitation interview is she conducting? Unstructured What are the most important Elicitation & Collaboration Techniques? 1.Document Analysis 2.Interviews 3.Observation 4.Workshops 5.Reviews 6.Brainstorming Prepare for Elicitation The purpose of this task is to understand the scope of the elicitation activity ,select appropriate techniques and plan for appropriate supporting materials and resources.

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Elicitation And Collaboration Questions and
Answers
Document Analysis - answer An elicitation technique that analyzes existing
documentation and identifies information relevant to the requirements.

Document Analysis: How Is It Used in E&C - answer Identify and assess potential
sources of supporting material for elicitation
Review existing systems, and historical documentation
Confirm elicitation results by reviewing versus source information
Creates trust with stakeholders
Optimizes face time with stakeholders

Interview Techniques - answer is a systematic approach designed to elicit business
analysis information from a person or small group
Can be formal or informal
Can be structured or unstructured
Opportunity to build trust with stakeholders
Most common BA elicitation technique

Interviews: How is it Used in E&C - answer Identify concerns related to planned
elicitation activities
Ask questions to uncover needs, opportunities and problems
Confirm and communicate BA information

Observation Techniques ; Job Shadowing - answer techniques in which the
researcher relies on his or her powers of observation rather than communicating with a
person in order to obtain information

Types of Observation - answer Active or Noticeable
Passive or Unnoticeable

Observation: How Is It Used in E&C - answer Used to gain insight into how work is
executed in the current state to analyze
Business processes
Performance standards
Existing solution performance
Training and development

Workshop Techniques - answer Bring stakeholder together in order to collaborate on
achieving a predefined goal

, Workshops: How is it Used in E&C - answer Elicit of business analysis information
from stakeholders in a collaborative, facilitated way
Confirm elicitation results by reviewing the draft elicitation results
Communicate business analysis information by requesting feedback, gain consensus
and approval.

Review Technique: - answer used to evaluate the content of the work product

Reviews: How is it Used in E&C - answer Used to confirm a set of elicitation results
Provide stakeholders with an opportunity to express feedback, request adjustments,
agree or provide approvals

What is the purpose of Brainstorming technique? - answer To produce a numerous
ideas, and information on a given topic in a short time using a group approach

Brainstorming: How Is It Used in E&C - answer Identify sources of BA information
Identify elicitation techniques
Generate many ideas, organize and prioritize for purposes of elicitation

Organizational process assets, business need, requirement management plan,
supporting materials and ................ are inputs for conducting Elicitation. - answer A.
Scheduled resources

James is leading a brainstorming session for his organization. He has asked the
participants in this group to come up with at least three ideas for possible solutions to an
identified problem. What is the problem with settling the goal as three ideas for possible
solutions in this session? - answer A. The goal should be to come up with as many
solutions as possible, not just five ideas

You are a business analyst for Greyson and Sons and have been asked to determine
what the most common complaints from their 50,000 customers regarding their Sale &
Marketing platform are. Which elicitation technique would you most likely use with
Greyson & Sons customers to complete the analysis? - answer Surveys

What is the BEST thing to do when you hear someone say, "The user doesn't know
what she wants?" - answer Maintain an open mind and discuss the business
objectives and possible solutions.

Which of the following is NOT an input for Conducting Elicitation? - answer A.
Business Needs
B. Solution Scope
C. Stated Requirements
D. Requirements Management Plan

Focus group technique recommends a group size of? - answer 6 to 12 participants

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