Exam (elaborations)
test bank for business communication by Shwom
buy test bank to pass your class
[Show more]
Connected book
Book Title:
Author(s):
- Edition:
- ISBN:
- Edition:
Content preview
Ch. 1 Becoming a Successful Business Communicator1. All of the - following are examples of communicating EXCEPT
A. posting updates on Facebook to keep in touch with geographically distant friends and family
B. emailing your employer to confirm scheduling issues
C. speaking to your mother on the - telephone
D. gesturing across the - table to a friend to get him to stop telling the - story he has begun
E. reciting a list of dates to memorize them for an upcoming exam
ANS: E
Explanation: E. All of the - other choices are examples of the - complex process of communication–planning,
creating, delivering, and interpreting messages. This choice is simply a means to learn and retain information.
Diff: 1 Page Ref: 4
Classification: Application
Communication Abilities
Objective: 1.1 Why should I study business communication?
2. The - communication skills you already possess ________ in the - workplace.
A. will likely hamper your attempts to communicate
B. are inapplicable to communication
C. are most likely sufficient to meet the - challenges of communication
D. will be valuable to you for communicating
E. must all be unlearned if you want to successfully communicate
ANS: D
Explanation: D. The - communication skills you have already developed will be valuable to you in the -
workplace, where communication is considered to be the - most important of all abilities you can possess.
However, your current skills may not be sufficient to meet many challenges of communicating in the -
workplace.
Diff: 1 Page Ref: 4
1
,Classification: Conceptual
Communication Abilities
Objective: 1.1 Why should I study business communication?
2
,3. Which of the - following is NOT an example of communication?
A. texting a colleague that you will be a few minutes late for your meeting
B. Twittering that you are headed to a concert in the - park
C. updating your page on a social networking site
D. listening to classic tunes on an MP3 player
E. whispering to a friend that her comments may be perceived as rude
ANS: D
Explanation: D. All of the - other choices are examples of the - complex process of communication–planning,
creating, delivering, and interpreting messages. In this choice you are using an electronic device to listen to
music, but are not seeking to share information with others.
Diff: 1 Page Ref: 4
Classification: Application
Communication Abilities
Objective: 1.1 Why should I study business communication?
4. Which of the - following workplace activities is NOT one in which your communication skills will be
utilized?
A. calculating whether sales are up this quarter using the - latest figures
B. explaining why sales were down last quarter
C. persuading your colleagues that your idea will likely lead to increased sales
D. ensuring that your department understands that increasing sales is the - top priority
E. discussing your employee's poor sales figures without making her feel defensive
ANS: A
Explanation: A. All of the - other choices represent situations in which you will need to use your
communication skills. Computing sales figures from data is not an example of communication.
Diff: 1 Page Ref: 4
Classification: Application
Communication Abilities
Objective: 1.1 Why should I study business communication?
3
, 5. The - New Graduates' Workforce Readiness study found that many employers were dissatisfied with the -
communication skills of their college graduate employees, citing all of the - following specific deficiencies
EXCEPT
A. written communication
B. leadership
C. work ethic
D. creativity
E. professionalism
ANS: C
Explanation: C. This was not one of the - specific deficiencies that was cited by the - study.
Diff: 2 Page Ref: 4
Classification: Conceptual
Communication Abilities
Objective: 1.1 Why should I study business communication?
4
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller TestBanks2022. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $30.49. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
73918 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now