MNGT 4800 Chapter 4
One of the critical roles of management =>
determine the specific nature of each job position & its relevance to the strategic plan.
What are the three dimensions for each job position?
responsibilities, accountabilities, and authority
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responsibilities
Spells out specific, primary activities the job holder will do; what does that job do within the firm.
accountabilities
To whom does the job holder report & how will they be judged with their role as job holder.
authority
Defines what the job holder is allowed to do independently and within a management role if
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appropriate.
functional organizational structure
§ The roles of the firm are broken down by the type of activities & specific skills needed to succeed.
§ The firm would have a CEO with C-level officers representing various functional groups.
§ All functional jobs will be housed together so theoretically there will be better communications.
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C-level officer types
CFO, CMO, CTO, COO
geographical organizational structure
This process would group operations according to where the company does business (Americas,
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Asia, Europe, etc.)
Doesn't work if local information/knowledge isn't shared w/rest of firm.
o Usually bigger companies, more global
o Be careful of stereotyping
o A/P
A/P
§ Taking a geography for granted (negative)
§ Focus area (+)
§ Local competition (+)
matrix organizational structure
§ More orientated towards control.
§ Used when the specific operation is complex in nature & needs more than one point of contact.
§ Vital for constant & clear communications so all parties can address common issues without
surprises & with consensus.
§ Typically housed by mature employees/managers due to the complex requirements imposed by this
form.
Since there isn't an ideal structure,
then select the one that best works with your goals, personnel & culture.
Just because you have chosen one of these forms doesn't mean you are stuck with it if issues arise -
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