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SCM 5522 Chapter 1 & 2 Questions with 100% Correct Answers | Verified | Latest Update 2024
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SCM 5522 Chapter 1 & 2 Questions with 100% Correct Answers | Verified | Latest Update 2024
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SCM 5522 Chapter 1 & 2................quality aims to produce defect-free products, whereas .................quality relates to the set of features
the product contains. - ✔✔process, design
A process in which one company studies the processes of another company for best practices is known as -
✔✔Benchmarking
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A tool that shows how a company's strategy is delivered through a set of tailored activities is called a(n) -
✔✔activity-system maps.
Activity-system maps are useful for? (select all that apply) - ✔✔Understanding the fit between system
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activities and company strategy.
Identifying strategic themes.
An operations and supply chain manager's job consists of all of the following activities EXCEPT? - ✔✔Selling
products to customers.
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Building service activities into a firm's product offering is known as - ✔✔product-service bundling.
Business analytics has become more widely used because? (Select all that apply) - ✔✔Mathematical tools
have been developed to support the decision-making process.
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More data is captured now than in the past.
Categorize the following items as "Pure Goods," "Pure Services," or "Goods/Services Combinations." -
✔✔Pure Goods ==> Food products, Chemicals
Goods/Services Combinations ==> Automobiles, Airlines
Pure Services ==> University, Medical
Doing something at the lowest possible cost is known as - ✔✔efficiency.
In the context of efficiency and effectiveness, ....................... is abstractly defined as quality divided by price. -
✔✔value
Modern companies need to focus on which aspect of the triple bottom line? - ✔✔Companies should focus on
all aspects: social, economic and environmental.
Operations and supply chain management includes which of the following activities? - ✔✔Improvement of
systems that create the firm's primary products.
Operation of systems that create the firm's primary products.
Design of delivery systems.
Operations and supply chain processes are the activities that - ✔✔transform inputs into outputs.
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