MGMT 363 Chapter 7
_____ acts as a leap of faith in the face of uncertainty about trustworthiness.
A. Cognition-based trust
B. Competence-based trust
C. Power-based trust
D. Coercion-based trust
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E. Affect-based trust - ✔✔affect-based trust
_____ captures the degree to which an issue has ethical urgency.
A. Trust propensity
B. Distributive justice
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C. Ethical sensitivity
D. Moral intensity
E. Relativism - ✔✔moral intensity
_____ conveys an alignment between words and deeds—a sense that authorities keep their promises, "walks
the talk," and "does what they say they will do."
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A. Affect
B. Integrity
C. Benevolence
D. Trust propensity
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E. Competence - ✔✔integrity
_____ defined as the perception that the authority adheres to a set of values and principles that that the trustor
finds acceptable.
A. Affect
B. Competence
C. Introverted personality
D. Integrity
E. Benevolence - ✔✔integrity
_____ is a dimension of trustworthiness, that is defined as the skills, abilities, and the areas of expertise that
enable an authority to be successful in some specific context.
A. Character
B. Benevolence
C. Personality
D. Ability
E. Affect - ✔✔ability
_____ is a perspective that acknowledges that the responsibility of a business encompasses the economic,
legal, ethical, and citizenship expectations of society.
A. Corporate social responsibility
B. Relativism
,C. Corporate governance
D. Utilitarianism
E. Corporate transparency - ✔✔corporate social responsibility
_____ is an act which is morally right and fulfills the "categorical imperative"—an unambiguously explicit set of
three crucial maxims: (a) the act should be performable by everyone with no harm to society; (b) the act should
respect human dignity; (c) the act should be endorsable by others.
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A. Idealism
B. Conventionalism
C. Ethnics of duties
D. Relativism
E. Formalism - ✔✔ethics of duties
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_____ is an act which is morally right if it allows the decision maker to lead a "good life" by adhering to virtues
like wisdom, honesty, courage, friendship, mercy, loyalty, modesty, and patience.
A. Egoism
B. Ethics of rites
C. Relativism
D. Virtue of ethics
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E. Utilitarianism - ✔✔virtue of ethics
_____ is driven by a number of situational factors, including the existence of on-the-job pressures, role conflict,
and rewards and incentives that can be more easily attained by unethical means.
1
A. Moral consciousness
B. Moral opinion
C. Moral intensity
D. Moral awareness
E. Moral intent - ✔✔moral intent
_____ is the characteristics or attributes of a trustee that inspire trust.
A. Relativism
B. Trust propensity
C. Utilitarianism
D. Trustworthiness
E. Idealism - ✔✔trustworthiness
_____ is the degree to which a person sees himself or herself as a "moral person."
A. Moral judgment
B. Moral identity
C. Trust propensity
D. Trustworthiness
E. Relativism - ✔✔moral identity
_____ justice reflects the perceived fairness of decision-making outcomes.
, A. Procedural
B. Interpersonal
C. Informational
D. Distributive
E. Dissonance - ✔✔distributive
_____ justice reflects the perceived fairness of decision-making processes.
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A. Procedural
B. Interpersonal
C. Informational
D. Distributive
E. Dissonance - ✔✔procedural
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_____ justice reflects the perceived fairness of the communications provided to employees from the
authorities.
A. Interpersonal
B. Informational
C. Procedural
D. Distributive
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E. Social - ✔✔informational
_____ justice reflects the perceived fairness of the treatment received by employees from authorities.
A. Procedural
1
B. Interpersonal
C. Informational
D. Distributive
E. Accurate - ✔✔interpersonal
_____ occurs when an authority recognizes that a moral issue exists in a situation or that an ethical standard
or principle is relevant to the circumstance.
A. Ethical behavior
B. Moral judgment
C. Moral intent
D. Trust propensity
E. Moral awareness - ✔✔moral awareness
_____ occurs when employees expose illegal actions by their employer.
A. Affect-based trust
B. Whistle-blowing
C. Procedural justice
D. Distributive justice
E. Economic exchange - ✔✔whistle-blowing
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