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Fundamentals of Nursing Communication with complete solutions

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Fundamentals of Nursing Communication with complete solutions

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  • August 3, 2024
  • 5
  • 2024/2025
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Fundamentals of Nursing
Communication

The nurse summarizes the conversation with the patient to determine if the patient has understood him
or her. This is what element of the communication process?

A. Referent

B. Channel

C. Environment

D. Feedback - correct answer ✔✔D. Feedback



Mrs. Jones states that she gets anxious when she thinks about giving herself insulin. How do you use
your understanding of intrapersonal communication to help with this?

A. Provide her the opportunity to practice drawing up insulin

B. Coach her to give herself positive messages about her ability to do this

C. Bring her written material that clearly describes the steps of insulin administration

D. Use therapeutic communication to help her express her feeling about giving herself an injection -
correct answer ✔✔B. Coach her to give herself positive messages about her ability to do this



The nurse has a patient who is short of breath and calls the health care provider using SBAR (Situation-
Background-Assessment-Recommendation) to help with the communication. What does the nurse first
address?

A. The respiratory rate is 28.

B. The patient has a history of lung cancer.

C. The patient is short of breath.

D. He or she requests an order for a breathing treatment. - correct answer ✔✔C. The patient is short of
breath.



You are caring for Mr. Smith, who is facing amputation of his leg. During the orientation phase of the
relationship, what would you do?

A. Summarize what you have talked about in the previous sessions

, B. Review his medical record and talk to other nurses about how he is reacting

C. Explore his feelings about losing his leg

D. Talk with him about his favorite hobbies - correct answer ✔✔D. Talk with him about his favorite
hobbies



The nurse states, "When you tell me that you're having a hard time living up to expectations, are you
talking about your family's expectations?" The nurse is using which therapeutic communication
technique?

A. Providing information

B. Clarifying

C. Focusing

D. Paraphrasing - correct answer ✔✔B. Clarifying



Which of the following statements would be most likely to block communication?

A. "You look kind of tired today."

B. "Why do you always put so much salt on your food?"

C. "It sounds like this has been a hard time for you."

D. "If you use your oxygen when you walk, you may be able to walk farther." - correct answer ✔✔B.
"Why do you always put so much salt on your food?"



You are caring for an 80-year-old woman, and you ask her a question while you are across the room
washing your hands. She does not answer. What is your next action?

A. Leave the room quietly since she evidently does not want to be bothered right now

B. Repeat the question in a loud voice, speaking very slowly

C. Move to her bedside, get her attention, and repeat the question while facing her

D. Bring her a communication board so she can express her needs - correct answer ✔✔C. Move to her
bedside, get her attention, and repeat the question while facing her



You ask another nurse how to collect a laboratory specimen. The nurse raises her eyebrows and asks,
"Why don't you figure it out?" What would be the best response?

A. Say nothing and walk away. Find a different nurse to help you.

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