CPHQ Exam 2024 Questions and Answers
Which of the following actions has the greatest impact in reducing harm?
A. Revising the patient safety evaluation tool
B. Improving inter-disciplinary communication
C. Forming a performance improvement team
D. Increasing data collection frequency - Answer-...
Which of the following actions has the greatest impact in reducing harm?
A. Revising the patient safety evaluation tool
B. Improving inter-disciplinary communication
C. Forming a performance improvement team
D. Increasing data collection frequency - Answer-B. Improving inter-disciplinary
communication
A root cause analysis team examined a serious medication error and recommended
changes. Which of the following should be done next?
A. Random checks for compliance should be made by patient safety staff.
B. The quality counsel should review medication errors quarterly
C. The process owner should implement and assess effectiveness
D. Monthly reports should be sent to the regulatory body - Answer-C. the process owner
should implement and assess effectiveness
An operating room circulating nurse reported that the instrument count indicated a
missing clamp. X-ray findings were negative, and the patient showed no adverse
effects. This occurrence is an example of which of the following?
A. Claims management
B. Malpractice
C. Clinical incompetency
D. Potentially compensable event - Answer-D. Potentially compensable event
One aspect of a quality process that integrates with risk management is the review and
evaluation of
A. Adverse drug events
B. Encounter data
C. Case mix analysis reports
D. Accreditation survey reports - Answer-A. Adverse drug events
,After a significant unexpected event, an intense analysis is performed to:
A. Understand the cause
B. Collect risk management data
C. Prepare the facility for a lawsuit
D. Identify who made the error - Answer-A. Understand the cause
A medication error occurred and resulted in a severe adverse outcome. In addition to
informing the patient and or family, a healthcare quality professional should
A. Perform a regression analysis
B. implement a new technology
C. reassign the employees involved
D. conduct a root cause analysis - Answer-D. Conduct a root cause analysis
Which of the following is an example of information that should be included in an
incident report, but should not be recorded in a patient's medical record?
A. The patient found on the floor next to the bed with the patient's right leg appearing to
be rotated.
B. The date, time, dose, and name of a medication
administered to a patient in error.
C. Details concerning a medication preparation error discovered and corrected prior to
administration.
D. The patient's right knee replaced after consenting to replacement of the left knee. -
Answer-administered to a patient in error.
C. Details concerning a medication preparation error discovered and corrected prior to
administration
Which of the following is NOT part of the seven steps to the Kubler
Ross Change
Curve model?
A. shock
B. experiment
C. anger - Answer-A. anger
All styles are important for different situations an organization may find itself in at any
given point in time. Which of the following leadership styles is best when
an organization is in crisis mode?
A. autocratic
B. empowering
C. transactional
D. transformational - Answer-A. Autocratic
Quality Assurance - Answer-Measures compliance
with standards
Quality Control - Answer-Process of ensuring products
and services meet consumer
expectations
,Performance
Improvement - Answer-Continuously improve
processes to meet
standards
Quality Defect:
Underuse - Answer-Failing to provide medically necessary care or follow evidence
based medical practice
Quality Defect: Overuse - Answer-Providing a drug or treatment without medical
justification
Quality Defect: Misuse - Answer-Medical errors in the provision of care
DEFECT:
Wrong site surgery
A.
Underuse
Failing to provide medically necessary
care or follow evidence based medical
practice
B.
Overuse
Providing a drug or treatment without
medical justification
C.
Misuse
Medical errors in the provision of care - Answer-C. Misuse
DEFECT: Use of high tech imaging (MRI, CAT scan) when
other diagnostic tests are sufficient
A.
Underuse
Failing to provide medically necessary
care or follow evidence based medical
practice
B.
Overuse
Providing a drug or treatment without
medical justification
C.
Misuse
Medical errors in the provision of care - Answer-B. Overuse
DEFECT: Less than 10% of recommended women
, receive annual mammograms
A.
Underuse
Failing to provide medically necessary
care or follow evidence based medical
practice
B.
Overuse
Providing a drug or treatment without
medical justification
C.
Misuse
Medical errors in the provision of care - Answer-A. Underuse
DEFECT: Nearly 10,000 pneumonia related deaths per
year could be prevented with the
administration of a vaccine
A.
Underuse
Failing to provide medically necessary
care or follow evidence based medical
practice
B.
Overuse
Providing a drug or treatment without
medical justification
C.
Misuse
Medical errors in the provision of care - Answer-A. Underuse
DEFECT: Administering the wrong drug to a patient or
resident
A.
Underuse
Failing to provide medically necessary
care or follow evidence based medical
practice
B.
Overuse
Providing a drug or treatment without
medical justification
C.
Misuse
Medical errors in the provision of care - Answer-C. Misuse
DEFECT: Antibiotics prescribed for simple viral infection
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