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ACE Exam | Questions & Answers (100 %Score) Latest Updated 2024/2025 Comprehensive Questions A+ Graded Answers | 100% Pass $13.48   Add to cart

Exam (elaborations)

ACE Exam | Questions & Answers (100 %Score) Latest Updated 2024/2025 Comprehensive Questions A+ Graded Answers | 100% Pass

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  • ACE
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ACE Exam | Questions & Answers (100 %Score) Latest Updated 2024/2025 Comprehensive Questions A+ Graded Answers | 100% Pass

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  • August 4, 2024
  • 14
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • ACE
  • ACE
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VasilyKichigin
ACE Exam | Questions & Answers (100 %Score) Latest Updated 2024/2025
Comprehensive Questions A+ Graded Answers | 100% Pass

How many days does a customer have to return items with the receipt? - 10 days.



True OR False.



In order for an item to be eligible for a refund or exchange, the item must have been bought in the same
store it is returned to? - False.



True OR False.



Customers whose items were purchased with cash or pre-paid credit card will be given a cash refund? -
True.



True or False.



Customers who bought items with a credit/debit card have the option of getting their refund back in
cash OR credited back onto their card. - False.



Do we give refunds on voucher purchases? - No, we do not. Only exchanges can be done for voucher
purchases.



Are there any exceptions to the customer refund/exchange policy? - Yes, there can be exceptions made
by the MOD to fulfill a customer service transaction.



True or False.



We accept refunds from the surrounding state's Goodwill locations. - False. We can only accept refunds
from the Kentucky locations.



True or False.

, You should keep your safe on day lock. - False.



What is the minimum number of employees that should always be in the store during operational
hours? - 2.



True or False.



The opening manager is the only one who must verify all safe funds daily. - False.



Does the office door have to remain locked when funds are being counted or verified? - Yes.



Who should you report to if your lose your store keys? - Regional Manager.



Who is allowed to have keys at your store? (3 answers) - Team Leaders, Assistant Managers, and Store
Managers.



Can more than 1 cashier ring on the same drawer? - No, only 1 cashier is allowed per drawer.



True or False.



A manager is allowed to ring on a cashier's drawer. - False.



Where should employees place their personal belongings while working? More than one possible
answer could apply. - Their personal locker or Manager's office.



If an employee is not clocked in, are they allowed to be in the production area? - No, they are not
allowed in the production area unless they are clocked in for work.

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