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Postal Exam Questions and Complete Solutions Graded A+
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Postal Exam Questions and Complete Solutions Graded A+
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Postal ExamQuestions and
Complete Solutions
Graded A+
Denning [Date] [Course title]
,24 hr clock (8 key indicators of clock) - Correct Ans: 1. all carriers back by 1800 (6PM)
2. cancel 80% of collection mail by 2000 (8PM)
3. process outgoing primary-sort mail by 2300 (11PM)
4. process outgoing secondary-sort mail by 2400 (midnight)
5. clear managed mail program MMP 2400
-have zero MMP on hand by this time
6. assign commercial air/FedEx outgoing mail by 0230
7. process all dps 2nd pass mail by 0700
8. dispatch mail on time from plants to delivery units between 0400 and 0900
shipping services (5) - Correct Ans: PME, PM, standard post, parcel return service, international mail
mailing services (5) - Correct Ans: FCM, periodicals, standard mail, package services mail (standard post,
media mail, library mail), extra services
shipping vs. mailing services - Correct Ans: -shipping is where post office is competitive w/ other
companies
-mailing is where post office is market dominant and does not face other competitors
post office partnership w/ FedEx and UPS - Correct Ans: -partner w/ FedEx to save $1 billion in air
transportation costs
-improved PME and PM services
-since 2002
-------------------------------------------------
UPS- partnered w/ to provide airline transport for mostly FCM
directives (what are they, name 3) - Correct Ans: -postal polices/procedures designed to improve
business
1. manuals 2. handbooks 3. publications
, manuals used most (5) - Correct Ans: domestic mail manual, international mail manual, administrative
support manual , postal operations manual, employee and labor relations manual
handbooks - Correct Ans: more detailed info about what in Postal Service manuals
publications - Correct Ans: not as extensive as handbooks/manuals but provide supplements that
cannot be fully addressed by handbooks/manuals; task specific documents i.e. Pub 52 Hazardous Mat
how do policies procedures impact bottom line of post service (4 ways) - Correct Ans: production,
revenue, legal liability, customer service
where to find HAZMAT regulations - Correct Ans: DMM, IMM, Pub 52, Handbook EL-812
types of HAZMAT (6) - Correct Ans: flammable, corrosive/reactive, biological, toxic, radioactive, other
(ORM-D)
ORM-D (what and examples) - Correct Ans: -other regulated material
-coined by DOT to describe lower level of risk during transportation -- therefore, can ship surface
PROHIBITED int'nl
-i.e. smoke detectors, dry ice, lithium batteriese
declared HAZMAT (3) - Correct Ans: declared by mailer, properly packaged, properly marked and
accepted by post office
undeclared HAZMAT - Correct Ans: -parcel suspected of containing HAZMAT, not properly packaged,
labeled, identified
-identify w/ sounds of broken glass, stains, leakage, odor, preprinted markings on parcel
cigarettes/smokeless tobacco nonmailable (4 exceptions, how to ship) - Correct Ans: 1. Alaska/Hawaii
2. Business/Regulatory Purposes - verified/authorized tobacco industry business OR fed./state agencies
for regulatory purposes
3. Certain Individuals - lightweight, infrequent mailed by age-verified adults
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