MAN3025 Exam UF With Complete Solutions
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Effectiveness - correct answers To achieve results, to make the right decisions, and to successfully carry them out so that
they achieve the organizations goals ENDS of the results
Effciency - correct answers To use resources-people,money,raw materials, and the like-wisely and cost-effectively
Four management functions - correct answers (1) Planning
(2) Organizing
(3) Leading
(4) Controlling
aka management process
Planning - correct answers Setting goals and deciding how to achieve them; also coping with uncertainty by formulating
future courses of action to achieve specified results
Controlling - correct answers Monitoring performance, comparing it with goals, and taking corrective action as needed
Leading - correct answers Motivating, directing, and otherwise influencing people to work hard to achieve the
organization's goals
Organizing - correct answers Arranging tasks, people, and other resources to accomplish the work
Big Data - correct answers Stores of data so vast that conventional database management systems cannot handle them
Cloud Computing - correct answers The storing of software and data on gigantic collections of computers located away
from a company's principal site
,Knowledge Management - correct answers Implementation of systems and practices to increase the sharing of
knowledge and information throughout an organization
Soft Skills - correct answers Ability to motivate, inspire trust, and communicate with others, interpersonal "people" skills
Decisional Roles - correct answers Roles in which managers use information to make decisions to solve problems or to
take advantage of opportunities. There are four types:
(1) entrepreneur
(2) disturbance handler
(3) resource allocator
(4) negotiator
Informational Roles - correct answers Roles in which managers receive and communicate information:
(1) Monitor
(2) Disseminator
(3) Spokesperson
Interpersonal Roles - correct answers Roles in which managers interact with people inside and outside their work units:
(1) Figurehead
(2) Leader
(3) Liaison
Attitude - correct answers A learned predisposition toward a given object
Career Readiness - correct answers Extent to which a person posses employers' desired knowledge, skills, and attributes
Meaningfulness - correct answers Sense of belonging to and serving something bigger than oneself
,Proactive learning orientation - correct answers Desire for personal development through learning and improving
characteristics such as knowledge and soft skills
Resilience - correct answers Ability to bounce back from adversity and to remain energized when faced whit challenges
Process - correct answers Series of actions followed to achieve a desired result
Contemporary Perspective - correct answers In contrast to the historical perspective, the business approach that
includes the systems, contingency, and quality-management viewpoints. (1960s-persent) includes the systems,
contingency, and quality-management viewpoints.
Historical Perspective - correct answers In contrast to the contemporary perspective, the view of management that
includes the classical, behavioral, and quantitative viewpoints. (1911 to 1950s) includes the classical, behavioral, and
quantitative viewpoints.
Classical Viewpoint - correct answers In the historical perspective, the viewpoint that emphasizes finding ways to
manage work more efficiently; it has two branches-scientific management and administrative management
Scientific management - correct answers Management approach that emphasizes the scientific study of work methods
to improve the productivity of individual workers
Administrative management - correct answers Management concerned with managing the total organization
Behavioral Viewpoint - correct answers Emphasizes the importance of understanding behavior and of motivating toward
achievement.
Hawthorne Effect - correct answers Employees work harder if they receive added attention, if they think managers care
about their welfare, and if supervisors pay special attention to them.
Human relations movement - correct answers The movement that proposed that better human relations could increase
worker productivity
, Behavioral Science - correct answers Relies on scientific research of developing theories about human behavior that can
be used to provide practical tools for managers.
Quantitative Management - correct answers The application to management of quantitative techniques, such as
statistics or computer simulations; it has two branches-management science and operations management
Management Science - correct answers Sometimes called operations research; branch of quantitative management;
focuses on using mathematics to aid in problem solving and decision making
Operations management - correct answers A branch of quantitative management; focuses on managing the production
and delivery of an organization's products or services more effectively
Feedback - correct answers Information about the reaction of the environment to the output that affects the inputs
Inputs - correct answers the people, money, information, equipment, and materials required to produce an
organization's goods or services
Outputs - correct answers the products, services, profits, losses, employee satisfaction or discontent, and the like that
are produced by the organization
Transformational Processes - correct answers An organization's capabilities in management, internal processes, and
technology that are applied to converting inputs into outputs. The main activity of the organization is to transform
inputs into outputs.
Complexity Theory - correct answers the study of how order and pattern arise from very complicated, apparently chaotic
systems
Synergy - correct answers Situation in which the economic value of separate, related businesses under one ownership
and management is greater together than the businesses are worth separately
Systems viewpoint - correct answers The contemporary perspective that regards the organization as a system of
interrelated parts