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UCF MAN 3025 Exam With Complete Solutions Latest Update
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UCF MAN 3025 Exam With Complete Solutions Latest Update
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UCF MAN 3025 Exam With Complete SolutionsLatest Update
________ is having preconceived unreasonable attitudes regarding members of a certain demographic, population, or
group - correct answers Prejudice
When prejudice becomes active, it turns into _________, a time when members of a group are given unfair treatment in
the organization. - correct answers Discrimination
An unseen barrier that stops minority groups and women from attaining high positions in organizations, despite
adequate experience and qualifications, is: - correct answers Glass Ceiling Effect
An arrangement of workers who collaborate to accomplish a collective goal is a: - correct answers Organization
Since an organization is a system that both responds to and has an effect on its environment, it is considered an
_________ - correct answers Open System
____________ is a measure of "input" that describes how well resources were used in completing an objective - correct
answers Performance efficiency
____________ is a measure of "output" in a form of a goal or objective accomplishment - correct answers Performance
effectiveness
The lowest-level management position is that of a: - correct answers supervisor
____________have expertise in a single area, such as production, accounting, human resources, sales, or marketing -
correct answers functional managers
______________is the psychological process of determining appropriate activities that achieve the objectives and goals
of the organization - correct answers planning
,Douglas McGregor identifies two main approaches to management: Theory X and Theory Y. McGregor states that
managers who subscribe to either theory will create a___________ - correct answers self-fulfilling prophecy
This refers to a field of study that analyzes the way goods and services are rendered and attempts to improve the
process: - correct answers operations management
This utilizes different management approaches when the situation calls for it, because there is no 'one size fits all'
solution to every problem. - correct answers contingency thinking
This type of organization is based on a structure with a specific hierarchy of authority, a well-defined division of labor,
clear rules and procedures on behavior and performance, impersonal relationships, and career advancement based on
merit. This classical approach to management is called: - correct answers Bureaucratic Organization
Those working in the field of operations management view an organization as a system, or a set of smaller coordinated
parts that work in tandem to produce a desired result. These smaller coordinated parts of the system are known as: -
correct answers Subsystems
There are three classical approaches to management, they are: - correct answers Bureaucratic organization, scientific
management and administrative principles
Those working in the field of operations management view an organization as a ________, or a set of smaller
coordinated parts that work in tandem to produce a desired result. - correct answers System
In the Hawthorne Studies, Elton Mayo led a series of studies that tried to test the effects of lighting and worker fatigue
on _____ - correct answers Worker Productivity
In order to solve problems and reconcile differences, Mary Parker Follett believed there should be ________ between
managers and employees. - correct answers Clear lines of communication
Frederick W. Taylor believed that if employees performed their tasks in the 'best' way, after analyzing the activities and
creating an optimal standard operating procedure, productivity would be increased. This classical approach to
management is called: - correct answers Scientific Management
, In Expectancy Theory, ___________ is the belief that if you do perform, your performance will be noted and rewarded. -
correct answers Instrumentality
Achievement motivation is most easily demonstrated by examining the simple formula.... - correct answers Achievement
Motivation = nAch - Fear of Failure
In the job characteristics model, ________ is the degree to which an employee can perceive the impact of his/her work
on the final product, other employees, or the work environment. - correct answers Task Significance
In the two-factor theory, _______ are those things that tend to be extrinsic to the job. When these factors are low,
employees tend to report they are dissatisfied at work. - correct answers Hygeine Factors
In the two-factor theory, _______ tend to be intrinsic in nature, and they have the potential to create satisfaction in
employees. - correct answers Motivation Factors
Maslow referred to the concept of satisfying one need before moving to another as __________ - correct answers
Satisfaction Progression
__________ primarily focuses on the unfair delivery of resources. - correct answers Distributive Justice
In the ERG theory, _______ needs are the highest form of needs - correct answers Growth
In Maslow's Needs Theory, people are motivated to first satisfy ________ needs. - correct answers Physiological
__________ is a person's sense of fair treatment so far as it is involved the communication process. - correct answers
Interactional Justice
This refers to the set of competencies that allow us to perceive, understand, and regulate emotions in ourselves and
others. - correct answers Emotional Intelligence
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