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MILADY COSMETOLOGY STATE BOARD WRITTEN EXAM REVIEW
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MILADY COSMETOLOGY STATE BOARD WRITTEN EXAM REVIEW
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MILADY COSMETOLOGY STATE BOARD WRITTENEXAM REVIEW
While working, your clothing should always be stylish, comfortable, and __________. -
answer- functional
Your _____ involves your posture and the way you walk and move. - answer- physical
presentation
the way to counter the negative impact of repetitive motions or long periods spent in one
position is by ________________ - answer- Stretching and walking around at intervals
There are consequences to not maintaining a professional image in the salon including
loss of clients, a poor reputation, and _____. - answer- loss of income
Your shoulders should be relaxed and _____ when you are providing client services. -
answer- level
One weak moment of ________ right before performing a service because you did not
plan ahead could spell disaster. - answer- drinking coffee
the science of designing the workplace as well as its equipment and tools to make
specific body movements more comfortable, efficient, and safe is ____________ -
answer- Ergonomics
The daily maintenance of cleanliness by practicing good healthful habits is - answer-
personal hygiene
the impression you project through both your outward appearance and your conduct in
the workplace is ________ - answer- professional image
Which of these items should be kept in your hygiene pack? - answer- toothbrush
as a professional cosmetologist, you should brush and floss your teeth and use ______
throughout the day as needed - answer- mouthwash
In addition to being free of dirt, it is important that your clothing is __________. -
answer- stain free
To help protect your clothing from dirt and stains, consider investing in _________ to
wear at work. - answer- an apron or smock
If a client is revealing increasingly personal details, one recommended strategy is that
you _______________ or find a reason to excuse yourself, and when you return,
change the subject or suggest a mini relaxation service. - answer- change the subject
,As you interact and communicate with coworkers, you should be honest and
___________. - answer- sensitive
When communicating with your salon manager about an issue or problem, it is
recommended that you ____ beforehand. - answer- think of possible solutions
The act of successfully sharing information between two people (or groups of people) so
that the information is understood is called _____ - answer- effective communication
The document also known as client questionnaire, consultation card, or health history
form is the client _____ - answer- intake form
The ____ is the communication with a client that determines the client's needs and how
to achieve the desired results. - answer- client consultation
When should a client consultation be performed? - answer- before starting the actual
service
It is recommended that you allow how much time in your schedule to do the client
consultation? - answer- 5-15 minutes
The third step of the 10-Step Consultation Method is to _________. - answer- determine
and rate the client's preferences
Your reactions to situations beyond your control and your ability to _______________ in
the face of challenges are critical to being successful in a people profession. - answer-
communicate effectively
If you are involved with a scheduling mix-up, always remember to ____ - answer- be
polite and never argue about who is correct
One important golden rule of communication for building a successful beauty industry
career is to _____ - answer- be aware of your body language
The ninth step of the 10-step Consultation Method is to _____. - answer- discuss
upkeep and maintenance
Cocci are bacteria that are: - answer- round-shaped
Which type of bacteria can cause strep throat or blood poisoning? - answer-
Streptococci
Bacteria that grow in pairs and can cause pneumonia are: - answer- diplococci
,Lyme disease and syphilis are caused by spiral or corkscrew-shaped bacteria called: -
answer- spirilla
A chemical process that destroys most, but not necessarily all, harmful organisms on
environmental surfaces is: - answer- disinfecting
Bacteria generally consist of an outer cell wall containing a liquid called: - answer-
protoplasm
The process whereby bacteria grow to their largest size, and then divide into two new
cells is: - answer- binary fission
The presence of pus can be a sign of - answer- a bacterial infection
A _____ infection appears as a lesion containing pus and is confined to a particular part
of the body. - answer- local
Which of the following is a condition caused by an infestation of head lice? - answer-
pendiculosis capitis
The ability of the body to destroy, resist, and recognize infection is called - answer-
immunity
Disinfectants sold and used in the United States must carry ___________ registration
number - answer- an Environmental Protection Agency (EPA)
Which agency published the guidelines known as Standard Precautions? - answer-
CDC
In 2012, OSHA agreed to comply with the Globally Harmonized System of Classification
and Labeling of Chemicals System (GHS), which requires the use of a standard format
called _____ (SDS) to replace the MSDS. - answer- Safety Data Sheet
A type of disinfectant with a very high pH that can damage the skin or eyes is called: -
answer- phenolic disinfectants
When washing your hands, after you have used warm water, applied soap, and then
rubbed your hands together until a lather forms, use a disinfected nail brush to brush
your nails horizontally back and forth under the free edges and then up and down along
the nail folds of the fingernails. The process for brushing both hands should take about
______. - answer- 60 seconds
Antiseptics are intended for: - answer- reducing microbes on the skin
Standard Precautions require that employers and employees to assume that all human
blood and body fluids are potentially: - answer- infectious
, The SDS contains ______ categories of information. - answer- 16
When disinfecting a whirlpool foot spa after use by a client, you must circulate the
disinfectant for _________ or for the time recommended by the manufacturer. - answer-
10 minutes
After cleaning and disinfecting a pipeless foot spa after each client, how should you dry
it? - answer- with a clean paper towel
Which form of hepatitis is the most difficult to kill on a surface? - answer- Hepatitis B
Accelerated Hydrogen Peroxide (AHP) is a recently approved form of disinfectant that
only needs to be changed every: - answer- 14 days
It is important to wear gloves and _____ while disinfecting nonelectrical tools and
implements - answer- safety glasses
Licensing, enforcement, and your conduct when you are working in the salon are
regulated by ___ agencies. - answer- state
Some ______ disinfectants are harmful to salon tools and equipment. - answer-
tuberculocidal
Ensure you are dressed for success by tuning in to ______________. - answer- the
salon's culture
Your shoes should have a low heel and __________________. - answer- offer good
arch support
As you work, your neck should be: - answer- elongated and balanced above the
shoulders
One goal of ergonomics is to make workplace tools safer and more - answer- efficient
Negative gossip and ___________ can bring an ideal atmosphere to a halt. - answer-
impolite demeanor
An awareness of your posture and ________, coupled with good work habits, proper
tools, and equipment, will enhance your health and comfort. - answer- movements
As you work, you should hold your elbows at no more than a _____-degree angle away
from your body for extended periods of time. - answer- 60
As you work, your wrists should be kept in a _______________ as much as possible. -
answer- straight or neutral position
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