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Site Sharing Having multiple data centers located in disparate regions; typically used by large organizations. The Internet of Things (IoT) Refers to the myriad types of devices that can and will be connected to the Internet in the next few years. Big Data Refers to data sets that are s...

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  • August 5, 2024
  • 247
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers

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Introduction to IT C182 WGU Introduction to
IT C182 WGU WGU C182 Introduction to IT
Questions and Answers

What are core components of IT?


➫ Hardware


Software


People




What are some visions and goals of IT?


➫ Communication, both internal and external


Sharing of resources


Facilitating the integration of Departments


Management of Information


Ensuring that the organization runs according to ethical practices




Why is IT viewed as a system?

,➫ A system is a combination of independent parts all working together to

accomplish a goal.




What are some skills needed by IT personnel?


➫ Troubleshooting and problem solving.


Knowledge of operating systems.


System level programming.


System security


Hardware




Describe trouble shooting (IT Skill)


➫ Detect and diagnose a problem, then find a solution. Examples: Poor

processor performance, full hard drive, virus or other malware.




Describe knowledge of OS's (IT Skill)

,➫ Operating system installation, application software installation, user account

creation, system monitoring. Examples: versions of Windows, Mac OS, Linux,

Unix, etc.




Describe system level programming (IT Skill)


➫ Shell scripts to automate processes, manipulating configuration files for

system services. Examples: Bash, Csh scripts, Ruby scripts, C/C++ programs




Describe system security (IT Skill)


➫ Ensuring proper system security is in place. Following or drafting policies for

users. Monitoring for threats. Examples: Keeping security patches up to date,

configuring a system firewall, installing anti-malware software, examining log

files of evidence of breaches or attacks.




Describe hardware (IT Skill)


➫ Installing and configuring new hardware. Troubleshooting, repairing, or

replacing defective hardware. Examples: replacing CPUs and disk drives,

connecting network cables to network hubs, switches, routers.

, What are some System Administrator duties?


➫ Account management: creating new user accounts and deleting obsolete user

accounts.




Password management: making sure that all users have passwords that agree

with the security policy.




File protection management: making sure that files are appropriately protected

(for instance, making sure that important documents are not writable by the

outside world) and performing timely backups of the file system


Installing and configuring new hardware and troubleshooting hardware including

the network.




Installing and configuring new software including updating new operating system

(OS) patches, and troubleshooting software.




Providing documentation, support, and training for computer users.

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