Test bank For Human Resources
Management Final Exam (MULTIPLE
CHOICE ONLY) - Review (CHAPTER 1 -
11)13th Edition by Hermann Schwind
CHAPTER 1 - ANSCHAPTER 1
What does HRM refer to? - ANSAn integrated set of processes focusing on effective employee
deployment and development
Which resources are essential to an organization? - ANSMoney, machines, and people
What is the significance of phrases such as "human capital," "intellectual assets," & "talent
management" that have crept into business jargon? - ANSThey highlight how people are
brought together to achieve a common purpose.
ARC Refrigeration Inc. is particularly good at bringing together different kinds of people to
achieve their common organizational purpose. What is this called, essentially? - ANSHuman
resources management
Which term describes the structure of HR processes and activities and their relationship to the
organization and the employees? - ANSIntegrated
True or False:
Current business issues include: global economy, evolution of firms & business sectors,
technology &quality, sustainability, developing human capital & talent management, &
demographic and employee concerns. - ANSTrue
CHAPTER 2 - ANSCHAPTER 2
What are Canadian employment laws intended to do? - ANSTo protect the employer and the
employees
Canadian employment laws reflect what? - ANSThe values of society
With whom does the responsibility rest for ensuring that all legal aspects of the employment
relationship are respected? - ANSAll managers
, What do the Canada Labour Code and the Canadian Human Rights Act have in common? -
ANSBoth apply to federally regulated companies and agencies only.
What two distinct sets of laws govern Canadians? - ANSFederal and provincial
Which legislation is paramount over other employment laws? - ANSHuman rights law
CHAPTER 3 - ANSCHAPTER 3
What does organizational culture usually start with? - ANSThe original business owner
Define the term "organizational culture." - ANSThe collective understanding of beliefs and
values that guide how employees act and behave
What part of the organization can organizational culture be looked upon as? - ANSIts
personality
Why does health and safety concern managers and supervisors? - ANSBecause occupational
health and safety
accidents are numerous and costly
What is a supervisor's duty under health and safety legislation? - ANSEnsuring that workers use
or wear safety
equipment, devices, or clothing
According to the text, what is the most important role of a safety program? - ANSTo motivate
managers, supervisors, and subordinates to be aware of safety considerations
WHMIS states that workers have a right to know about potential workplace hazards. What three
elements are the federal Workplace Hazardous Material Information System (WHMIS) based
on? - ANSMaterial Safety Data Sheet (MSDS), training, and labels
What would be a major focus of disability management programs? - ANSCreating a work
environment in which
employees want to return to work
On two recent occasions, an emergency room clerk showed up for her late-night 12-hour shift
under the influence of alcohol and was sent home even though a staff replacement could not be
found and patients had already been waiting for over three hours. What type of legislation would
guide the manager's immediate decision on how to handle the emergency room clerk who came
to work under the influence of alcohol? - ANSHealth and safety
CHAPTER 4 - ANSCHAPTER 4
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