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HARTMANS NURSING ASSISTANT CARE CHAPTER 2 TEST PRACTICE -13
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HARTMANS NURSING ASSISTANT CARE CHAPTER 2 TEST PRACTICE -13
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HARTMANS NURSING ASSISTANT CARE CHAPTER 2 TESTPRACTICE #13
Nonverbal communication - correct answer to communicate with out using words
Communication - correct answer exchanging information
Verbal communication - correct answer using words, writing or oral reports
Objective information - correct answer based on what you see
Subjective information - correct answer based on something you did not see.
Senses - correct answer sight,hearing,touch,smell
Non-medical terms - correct answer when speaking to residents or there family use
Within residents reach - correct answer the call light should be
Speak clearly - correct answer if a resident does not hear you, does not understand you
should
Be patient - correct answer if a resident is difficult to understand you should
Slang - correct answer unprofessional form of words not to be used while
communicating
Cliches - correct answer phrases that are used over and over again
T - correct answer giving advice is inappropriate,asking why makes the resident
defensive,yes or no questions end conversations,be aware of your body language t or f
Defense mechanisms - correct answer barriers of communication that residents may
use to cope with tension or stress
Culture - correct answer system of learned behaviors
Impairment - correct answer loss of function or ability
Vision impairment - correct answer can affect people of all ages
Mental illness - correct answer normal functioning of emotional and intellectual abilities
Combative - correct answer violent or hostile behavior
Anger - correct answer natural emotion that has many causes
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