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Six Sigma and Lean. Foundations and Principles Questions and Answers Fully Solved
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Six Sigma and Lean. Foundations and Principles
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Six Sigma and Lean. Foundations andPrinciples
Sequence the key developments in the evolution of continuous improvement
methodologies. - answerPlan, Do, Check, Act or PDCA cycle
Correct answer.
Statistical process control or SPC
Correct answer.
Quality circles
Correct answer.
TQM
Correct answer.
The Baldridge Criteria for Performance Excellence
Products or features that meet expectations and that the customer is willing to pay for -
answerValue
All the activities in a process lined up to take a product or service from a customer order
until the time of delivery - answerValue stream
Constant improvement in processes targeting the ideal product or service as required
by the customer - answerPerfection
Create products or services in response to actual customer demand - answerPull
What are the key principles of Lean? - answerMaximize customer value
Improve overall efficiency, quality, and customer satisfaction
Reduce waste along the entire value stream
Label the characteristics according to whether they apply to Six Sigma, Lean, or both
methodologies.
Implemented by specialists and teams: - answerImplemented by specialists and
teams:Lean and Six Sigma
Delivers significant savings: Lean and Six Sigma
Uses DMAIC methodology: Six Sigma
Uses kaizen:Lean
Uses theory of constraints: Six Sigma
Which questions should you ask to determine if your organization is ready to adopt Six
Sigma? - answerAre our current improvement approaches and change management
structures sufficient?
, Is change a critical business need now, based on bottom-line, cultural, or competitive
needs?
Is our level of performance low enough to justify the cost of implementing Six Sigma?
What are the main stages of the Lean Six Sigma methodology? - answerAdd new
processes to supplement the ones identified as wasteful or ineffective
*Identify the opportunity for your organization to improve processes or eliminate waste
*Plan the solution for improving processes or eliminating nonvalue-add activities
You are considering Six Sigma for your organization.
Which questions should you ask to assess whether your organization is ready for Six
Sigma? - answer*Are our current improvement approaches and change management
structures working well?
*Is our organization strong enough to apply full-blown Six Sigma?
Will Six Sigma help our organization develop a change culture?
Is it critical that the organization makes changes now, based on key business needs?
What type of quality improvement methodology uses the DMAIC process? - answerSix
Sigma
An electronic games manufacturer ramps up production in anticipation of high sales
during the holidays.
What type of waste is this company in danger of producing? - answerOverproduction
Consider an online gift shop and match each activity to its value type. More than one
activity may match to a value type.
A:Rapid delivery
B:Answering telephones
C:Workplace safety inspection
D:Invoicing customers
E:Gift wrapping - answerAdjourning
Options - answerC:Workplace safety inspection
Value-added - answerA:Rapid delivery
Required nonvalue-added - answerB:Answering telephones
D:Invoicing customers
The just-in-time, or JIT, method is an effective way to control inventory and eliminate
wait times.
In which examples is JIT being properly applied? - answerPaint and painting supplies
are delivered to a home the afternoon before painters begin their job
*Crab, mussels, and lobster are delivered to a seafood restaurant fresh from the boats
each morning
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