Exam (elaborations)
Session 1 - Introduction to Lean Six Sigma Questions and Answers 2024
- Course
- Institution
Session 1 - Introduction to Lean Six Sigma
[Show more]
Content preview
Session 1 - Introduction to Lean SixSigma
Six Sigma - answer Refers to a product or process that produces only three defects (or
errors) out of every million opportunities.
Sigma Level - answer Sigma level is a quality metric that measures the level of
performance of a process based on the number of defects per million opportunities
(DPMO) in that process, compared to the near-perfection level of Six Sigma, which
equates to 3.4 defects per million opportunities.
Benefits of Six Sigma - answer Customers get more quality, reliability and value.
Associates get more job security, teamwork, and participation.
Shareholders get more profitability, market share, and return on investment.
Defect - answer Any failure of a product or service to meet customer requirements. The
"customer" may be the external consumer, or may be the next step of an internal
process.
Philosophy Lean Six Sigma - answer Removing variability from upstream operations
that are inputs to a process will yield defect-free outputs
Goal Lean Six Sigma - answer Identify the significant inputs, then tackle the root causes
of their adverse variability through improved process controls, error-proofing, redesign
for manufacturability, and other methods.
Y=f(X) - answerMeans output (Y) is a transfer function (f) of inputs (X), variability in the
inputs causes defects, or errors, in the output. Transformation of inputs by the process
into an output is represented by f.
Central Activities of a Lean Six Sigma Project - answerIdentifying and resolving
upstream root causes of variation (defects)
Defects Per Million Opportunities (DPMO) - answerWhen a process is improved to the
point to 3 or less defects in each million opportunities, process reaches Six Sigma
performance level.
Purpose of Lean Six Sigma - answerBusiness Success defined by:
1) Reduced cost
2) Increased market share
3) Improved customer satisfaction
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller julianah420. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $15.99. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
79650 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now