MGT302 Exam 1
The two major principles that describe the competitive advantage that a business
has are perceived customer value and uniqueness. - - correct answer True
Validated selection and promotion systems are related to lower productivity and
high costs. - - correct answer False
360 degree performance appraisal and feedback is a form of multi-source
performance appraisal and feedback. - - correct answer True
Quantitative reviews, also known as meta-analyses are used to evaluate the
effectiveness of HRM methodology. - - correct answer True
Unlike other corporate functions, such as Finance, HRM is not concerned with
quantitative analysis as a part of decision-making preferring to rely on intuition to
make decisions. - - correct answer False
Organizational design is concerned with establishing, fostering, and maintaining
employee skills based on organizational and employee needs. - - correct answer
False
Increasing globalization of the economy and a growing competitive work
environment with a premium on product and service quality is one of the trends
enhancing the importance of HRM. - - correct answer True
Outplacement and promotional decisions are common activities under the HRM
domain of Organization Design. - - correct answer False
One of the six steps for creating a workforce scorecard is to develop supporting
HR management and measurement systems. - - correct answer True
The metrics challenge ascertains whether managers have the access, capability,
and motivation to use the measurement data to communicate strategy and
monitor progress. - - correct answer False
A validated method of selection is a method that is shown to predict applicant
success on the job - - correct answer True
Competitive advantage occurs if customers perceive that they receive more value
from their transaction with an organization than from its competitors. - - correct
answer True
, MGT302 Exam 1
A successful workforce scorecard should be balanced and include measurements
related to both leading and lagging indicators. - - correct answer True
When a change is made in one functional area of HRM, such as a change in the
skills needed to perform a job, there is no need for management to consider the
impact on another HRM functional area. - - correct answer False
Corporate social or environmental performance relates to a company's ability to
make profits while not sacrificing the resources of its people, the community, and
the planet. - - correct answer False
Financial or economic capability is derived from an advantage related to costs,
when a business is able to produce or provide a good or service more cheaply
than competitors. - - correct answer True
Strategic capability represents the business's ability to manage organizational
systems and people in order to match customer and strategic needs. - - correct
answer False
HRM includes Administrative Service and transactional work in addition to
developing strategic HR initiatives in response to business issues. - - correct
answer True
HPWP includes HRM practices that motivate employees to put forth discretionary
effort. - - correct answer True
Fair treatment of workers results in lower performance and increased costs. - -
correct answer False
Increased globalization of the economy is an HR trend - - correct answer True
Technological changes is an HR trend - - correct answer True
Decreased litigation is an HR trend - - correct answer False
Decreased litigation is an HR trend - - correct answer False
The products or services of HRM include all of the following EXCEPT:
Organizational restructuring
Job Design
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