GMS 200 FINAL EXAM STUDY MATERIALS QUESTION
AND ANSWERS (VERIFIED ANSWERS)
1. **What is Intellectual Capital?**
- A. The financial assets of a company
- B. The shared knowledge of a workforce
- C. The physical infrastructure of an organization
- D. The technology stack used by a business
**- ANSWER: B**
2. **What is Globalization?**
- A. The tendency of businesses and technologies to spread throughout the world
- B. The process of increasing local market share
- C. The restriction of international trade
- D. The focus on a single domestic market
**- ANSWER: A**
3. **What does the Shamrock model refer to?**
- A. Three levels of organizational hierarchy
- B. Three types of employees: full-time workers, contract workers, and part-time workers
- C. Three stages of business growth
- D. Three types of business strategies
,ESTUDY
**- ANSWER: B**
4. **What is a Portfolio Worker?**
- A. Someone with a fixed job in one company
- B. Someone who has up-to-date skills to move from job to job
- C. Someone who manages a portfolio of investments
- D. Someone who works in multiple industries
**- ANSWER: B**
5. **What does Productivity measure?**
- A. The total number of employees
- B. The quantity and quality of work performance
- C. The amount of resources used
- D. The speed of production only
**- ANSWER: B**
6. **What is Performance Effectiveness?**
- A. An input measure of resources used
- B. The output measure of goal accomplishment
- C. The number of tasks completed
- D. The efficiency of resource use
**- ANSWER: B**
,ESTUDY
7. **What is Performance Efficiency?**
- A. The output measure of goal accomplishment
- B. The number of tasks completed
- C. An input measure of resource cost associated with goal accomplishment
- D. The overall productivity rate
**- ANSWER: C**
8. **What is Sustainable Innovation?**
- A. Creating products with traditional methods
- B. Developing products and methods with reduced environmental impacts
- C. Innovating without considering environmental factors
- D. Increasing the quantity of products only
**- ANSWER: B**
9. **What is the Specific Environment?**
- A. The overall global market conditions
- B. The regulatory environment of the industry
- C. The actual organizations and individuals a business interacts with
- D. The internal company culture
**- ANSWER: C**
, ESTUDY
10. **What is Value Creation?**
- A. Reducing the cost of production
- B. The creation of value for satisfying needs for stakeholders
- C. Increasing market share
- D. Enhancing employee satisfaction
**- ANSWER: B**
11. **What is Strategic Positioning?**
- A. Offering the same products as competitors but at a lower price
- B. Helping an organization do the same things as others but in different ways
- C. Expanding into new markets with the same strategy
- D. Reducing operational costs only
**- ANSWER: B**
12. **What is Environmental Uncertainty?**
- A. Lack of information about the internal environment of a business
- B. The amount of data collected about competitors
- C. A lack of information about the external environment of a business
- D. The stability of internal processes
**- ANSWER: C**
13. **Who is a Manager?**
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