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Enp Study Guide: Phone Terms Questions And Answers With Verified Solutions 100% Correct!!! $10.49   Add to cart

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Enp Study Guide: Phone Terms Questions And Answers With Verified Solutions 100% Correct!!!

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Enp Study Guide: Phone Terms Questions And Answers With Verified Solutions 100% Correct!!!

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  • August 8, 2024
  • 11
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • Enp
  • Enp
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Enp Study Guide: Phone Terms
Questions And Answers With Verified
Solutions 100% Correct!!!
CPE - ANSWER✔✔ Telephone company term for Customer Premise Equipment


SRDB - ANSWER✔✔ Selective Routing Database


MSAG - ANSWER✔✔ Master Street Address Guide


ANI Only Basic 9-1-1 - ANSWER✔✔ Voice plus 7-digit telephone number


Basic 9-1-1 - ANSWER✔✔ Voice and exchange


ANI/ALI Basic 9-1-1 - ANSWER✔✔ Delivers ANI and from ALIA database,
subscriber name/address and ESN info


E9-1-1 - ANSWER✔✔ Enhanced 9-1-1 includes switching, database and CPE
elements capable of providing Selective Routing, Selective Transfer, Fixed
Transfer, caller routing and location info and ALI


Co-location - ANSWER✔✔ A primary PSAP and a Secondary PSAP located in the
same physical space


Baudot - ANSWER✔✔ Also called IT2 is the communications protocol language
used by most TDDs in the US

, ASCII - ANSWER✔✔ Less common encoding scheme based on the English
alphabet


UPS - ANSWER✔✔ Uninterruptible Power Supply- typically provides 20-30
minutes backup power to bridge an electrical system failure and backup
generator activation


CTI - ANSWER✔✔ Computer Telephony Integration- technology that allows
interactions on a computer and telephone to be integrated


ACD - ANSWER✔✔ Automatic Call Distribution- distributes calls to a pool of call
takers, allowing round-robin, longest idle, high-to-low priority, etc and forced
answer


Forced answer - ANSWER✔✔ A new call is automatically presented after a pre-
determined amount of time after the previous call has ended


Selective Answer - ANSWER✔✔ Presents calls with preliminary ALI and age of call
to allow calltakers to choose a particular call


CAMA - ANSWER✔✔ Centralized Automatic Message Accounting- originally
designed for automatic toll billing systems and the basis for ANI in 9-1-1 systems-
provide connectivity between the tandem switch (selective router) and the
communication center

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