ACC 201 Exam with Questions 100% Correctly Answered
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Course
ACC 201
Institution
ACC 201
Which of the following elements of the balanced scorecard shows the expected cause-
and-effect relationships among strategic objectives? - Answer Strategy Maps
Alexander and Kristin are executive managers at Safety First Fall Safety Equipment Co.
They decide to discontinue gathering data and cal...
ACC 201 Exam with Questions 100% Correctly
Answered
Which of the following elements of the balanced scorecard shows the expected cause-
and-effect relationships among strategic objectives? - Answer Strategy Maps
Alexander and Kristin are executive managers at Safety First Fall Safety Equipment Co.
They decide to discontinue gathering data and calculating performance metrics within
their organization because the company's balanced scorecard performance metrics have
produced several quarters in a row of good news. They assume the positive results will
continue. Alexander and Kristin have made this decision as a result of a cognitive bias
known as - Answer Motivated reasoning
Alexander and Kristin are executive managers at Safety First Fall Safety Equipment Co.
They realize that within the last several quarters, they have been heavily focused on the
online customer satisfaction rating as though it is the strategic objective rather than
focusing on the customers as the company's real goal. Alexander and Kristin realize they
have fallen prey to a cognitive bias known as - Answer Surrogation
Alexander and Kristin are executive managers at Safety First Fall Safety Equipment Co.
They realize that within the last several quarters, they have been treating the
performance metrics from the company's two very distinct divisions the same rather
than focusing on the unique aspects of each division. They have inaccurately assessed
divisional performance as a result. Alexander and Kristin realize they have fallen prey to
a cognitive bias known as - Answer Common measures bias
Julia and Jaime manage a glass-making company. Their company includes a
manufacturing division, a warehouse and logistics division, and a customer care division.
To avoid common measures bias when analyzing the performance of each of these
unique divisions, Julia and Jaime should - Answer Create a unique divisional scorecard
for each separate division
, The triple bottom line approach to sustainability includes which of the following
reporting categories? - Answer Social, environmental, and financial
Harrison Company uses a balanced scorecard approach to performance measurement,
and company executives would like to integrate SR activities into the company's core
strategy. Which of the following statements regarding the appropriate way to make this
integration work for Harrison is false? - Answer Harrison will have to remove
In general, corporate social responsibility activities and reporting efforts within the
Fortune 500 group of companies have - Answer Increased
Sometimes the term "corporate social responsibility" is used interchangeably with the
term - Answer Sustainability efforts
manufacturing treats suppliers and customers as "arm's-length" independent entities. -
Answer Traditional
Under a lean environment, employees have the responsibility and authority to - Answer
Make decisions about operations
Ken and Laura are working toward implementing a balanced scorecard for their
company. They ask their production and warehouse teams to provide several options
regarding strategic initiatives for the internal process's perspective of the balanced
scorecard. Which of the following suggestions made by the employees would be a good
choice of a strategic initiative for this purpose? - Answer Automate the warehouse
Juanita and Car are reviewing their company's balanced scorecard strategic objectives
when they discover a problem. Which of the following is an inappropriate matching of a
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