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MGMT-309 Chapter 17 Flashcards _ 100- sure Latest complete answers_.pdf
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8/8/24, 3:55 AMMGMT-309 Chapter 17
Jeremiah
Terms in this set (30)
Interpersonal relations are personal and c. know each other and have mutual respect
positive when the parties __ _.
a. are allowed to work completely on their
own
b. mostly share common family
c. know each other and have mutual respect
d. engage in workplace gossip
Jason, a manager at Lowella Corp., has d. personal and negative
fought openly for years to block the
promotion of another manager, Anthony,
within the organization. Over the objections
of Jason, however, Antony eventually gets
promoted to the same rank. The
interpersonal relationship between Jason
and Antony is ___ _.
a. personal and progressive
b. private and positive
c. public and professional
d. personal and negative
_____ in organizations serve as a solid basis for c. Interpersonal relations
social support.
a. Individual skills
b. Micro-management
c. Interpersonal relations
d. Organizational skills
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, 8/8/24, 3:55 AM
Which of the following best defines d. It is the process of transmitting information from one person to another.
communication?
a. It is the intervention in a dispute in order
to resolve it.
b. It is the process of managers wandering
around and having spontaneous
conversations.
c. It is the pattern through which the
members of a group first introduce
themselves.
d. It is the process of transmitting
information from one person to another.
_____ involve interacting with supervisors, d. Interpersonal roles
subordinates, peers, and others outside an
organization.
a. Informational roles
b. Decisional roles
c. Observational roles
d. Interpersonal roles
Decisional roles: d. require managers to seek out information to use in making choices and then
a. are all about receiving and transmitting communicate those choices to others.
information so that managers can serve as
the nerve centers of their organization.
b. involve interacting with supervisors,
subordinates, peers, and others outside an
organization.
c. focus specifically on acquiring and
disseminating data.
d. require managers to seek out information
to use in making choices and then
communicate those choices to others.
_____ has two forms, oral communication and a. Interpersonal communication
written communication.
a. Interpersonal communication
b. Organizational Communication
c. Vertical communication
d. Digital Communication
Which of the following is a disadvantage of d. It leaves no permanent record of transaction.
oral communication?
a. It does not communicate facial
expressions and gestures of a sender.
b. It does not allow prompt feedback and
interchange.
c. It is invariably more time consuming than
written communication.
d. It leaves no permanent record of
transaction.
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