Exam (elaborations)
HCM 450 Exit Exam Questions & Detailed Answers
- Course
- HCM450
- Institution
- Herzing University
HCM 450 Exit Exam Questions & Detailed Answers
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HCM 450 Exit Exam Questions & Detailed AnswersThe meaning of quality management - ANS Quality management is a broad term
encompassing all activities in a healthcare organization used to direct, control and
improve quality. Quality management is the means by which patient care is
maintained and improved at all levels of the system- individual, department and
organizational
What is the primary reason for quality management?
A. Blueprint of patient care
B. Patient Care
C. Continuous improvement
D. All the Above - ANS C. Continuous improvement
Identify the three primary activities of quality management - ANS Measurement,
Assessment and Improvements
Define "measurement" pertaining to quality management - ANS involves gathering
information to determine current levels of performance
Define "assessment" pertaining to quality management - ANS involves evaluating
current levels of performance to determine if there are gaps between expected
and actual quality
, Define "improvement" pertaining to quality management - ANS involves finding
the cause of performance gaps and implementing interventions to correct causes
of undesirable performance
What are the common components of quality management? - ANS Measurement,
Assessment and Improvement
Describe the common components of the quality management system in a
healthcare organization - ANS Quality infrastructure (routine meetings with cross
departmental representations), leadership oversight and accountability,
performance measurement in key clinical and service, use of measurement data to
improve performance in key clinical and service categories, involvement of major
stakeholders including sharing of performance data with front line staff
Groups involved in quality management system - ANS governing body or board of
trustees, senior leaders, second tier groups, third tier groups (multi-disciplinary,
interdepartmental committees)
In quality management, the governing body or board of trustees are responsible
for... - ANS ultimately responsible for the quality of patient care in a hostpital
In quality management, the senior leaders are responsible for... - ANS ensuring
continuous quality improvement and for establishing and cultivating a culture of
safety
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