Exam (elaborations)
HCM 450 Final Questions & Detailed Answers
- Course
- HCM450
- Institution
- Herzing University
HCM 450 Final Questions & Detailed Answers
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HCM 450 Final Questions & Detailed AnswersStaff members in a physical therapy department are gathering information to
determine why patient treatments do not start at their scheduled time. They want
to group the reasons for late treatment starts into categories so that
commonalities can be identified. Which performance improvement tool could they
use to sort the reasons into categories? - ANS Affinity diagram
Which of the following tools is used to summarize the outcomes of the series of
events in a performance improvement project? - ANS Quality storyboard
An improvement team in a nursing home has brainstormed several potential
solutions to a problem of high staff turnover. Now the team wants to narrow the
list of solutions to those most likely to be successful. Which tool would the team
use for this purpose? - ANS Decision Matrix
Satisfaction data gathered through the use of patient questionnaires can be
unreliable when the - ANS response rate is low
An improvement team in an emergency department brainstorms all factors that
affect the length of time patients wait before seeing a physician. Which
performance improvement tool would be useful for categorizing the factors
identified through this brainstorming activity? - ANS Cause and effect diagram
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