NAVTA REVIEW Questions and Answers 100% Correct
What kind of marketing focuses on getting clientele (aren't part of practice yet) CORRECT
ANSWER-External
What percent of the monthly budget should be reserved for marketing CORRECT
ANSWER-2-3%
Clinics Struve to avoid high rates of employer tur...
NAVTA REVIEW Questions and Answers 100% Correct
What kind of marketing focuses on getting clientele (aren't part of practice yet) CORRECT
ANSWER-External
What percent of the monthly budget should be reserved for marketing CORRECT
ANSWER-2-3%
Clinics Struve to avoid high rates of employer turnover, which refers to what? CORRECT
ANSWER-Replacement of an employee with a new employee
In general prior to termination what should an employee be provided with CORRECT
ANSWER-A verbal, written, and final warning
Where is veterinary medicine in need? CORRECT ANSWER-Corporations, government
agencies, universities, universities, private clinical practice
Which is of these front offices is most likely to provide the most superior service to their
clientele/patients? CORRECT ANSWER-A clean areas with warm receptionists who are
efficient
Front desk personnel (receptionists) are tasked with CORRECT ANSWER-All of these
answers are correct
subcutaneous CORRECT ANSWER-Under the skin
, NAVTA REVIEW Questions and Answers 100% Correct
What is the front desk CORRECT ANSWER-The reception area of the hospital where
receptionists work
What does the prefix oto stand for CORRECT ANSWER-Ear
Medical records are CORRECT ANSWER-Property of the veterinary facility
A valid VCPR cannot occur without a veterinarian ___ examining an animal CORRECT
ANSWER-Physically
What type of schedule is maintained by a veterinarian seeing a total number of patients within
a set amount of time CORRECT ANSWER-Wave schedule
A new puppy exam will take about how long CORRECT ANSWER-1 hour
When restocking clinic shelves how should inventory be organized CORRECT ANSWER-
Place all open bottles toward the front and unopened bottles towards the back
A list used to let the inventory manager know that a product or supply is getting low is called
CORRECT ANSWER-Order list
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