Work Roles in Tourism Exam Questions with Answers
Personal Presentation as a waitress - Answer-Hair tied back and off face to prevent from contaminating food and drinks
Duty as a housekeeper - Answer-Stripping and washing the bed sheets for new visitors
Skill as a coach driver - Answer-Bein...
Personal Presentation as a waitress - Answer-Hair tied back and off face to prevent
from contaminating food and drinks
Duty as a housekeeper - Answer-Stripping and washing the bed sheets for new visitors
Skill as a coach driver - Answer-Being able to drive a bus
Attribute as a wholesale processor - Answer-Confidence and personable manner in
making phone calls to customers and travel agents regarding quotes
Knowledge as a jet boat driver - Answer-Knowledge of the weather conditions and how
it affects the ocean currents for safety
Knowledge as a consolidation agent - Answer-Knowledge of airfares and quoting and
advising travel agents on airfares
Task or Duty - Answer-Something you have to do, something you are responsible for
Skills - Answer-The ability to do something well, usually gained through training or
experience
Attributes - Answer-characteristics; qualities of a person or thing
Personal Presentation - Answer-Taking pride in your appearance and always looking
your best
Knowledge - Answer-The things you need to know in order to do your job
Task as a Customs Officer - Answer-Checking people's bags for illegal or dangerous
goods using airport monitors
Work roles in Attractions and Activities - Answer-Adventure Guide, Tour Guide, Bungy
Instructor etc.
Work roles in Transport - Answer-Coach Driver, Pilot, Flight Attendant etc.
Number of sectors in the tourism industry - Answer-5
SKAPP - Answer-Skills, Attributes, Knowledge, Personal Presentation
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