, Advanced IAHSS Basic Officer
Certification Exam Review Questions
with 100% Correct Answers | Graded A+
What is the primary role of a security officer in crime prevention? -
Answer>> Reduce the opportunity for a person to commit a
crime
Crime prevention is the anticipation, recognition, and appraisal of
a crime risk. It also involves what? - Answer>> Initiating some
action to remove or reduce the risk
What must be done about life safety deficiencies found in the
hazard surveillance tour? - Answer>> Correct them immediately
What is the purpose of crime analysis? - Answer>> Identify
problems and develop strategies to reduce problems
Which of the following is easier and more cost efficient for an
institution? - Answer>> building in security systems during
building design
Healthcare facilities that provide _________ customer service
motivate customers to tell others about these organizations -
Answer>> excellant
Process improvement in customer service can be measured how?
- Answer>> Surveys, Monitoring performance, Bench marking,
Service standards
________ can be an excellent way to measure customer service
and improve performance. - Answer>> Feedback
, ________ is an element in improving customer service -
Answer>> Identifying customers-Attitude-Communication-
Training
Communication is ___________ - Answer>> 93 percent body
language, 7 percent words
Which legal test takes into account neighborhood crime rates,
industry standards, and the owner's experience at other
locations? - Answer>> foreseeability
The major source of premise liability in healthcare is from -
Answer>> slips and falls
Property owners have a ______ duty to maintain the property in a
_____ condition. - Answer>> legal...reasonably safe
Which of the following are elements necessary to establish
negligence in a premise liability case? - Answer>> 1. duty to the
plaintiff 2. Failure to meet the duty. 3. Breach of a duty caused an
injury.
Which of the following are examples of risks security officers
should identify? - Answer>> Burned out lights-Breached fence
lines-Slip and fall hazards
Failure to conduct routine patrol can ultimately result in what? -
Answer>> an increase in security spending
K-9 patrol teams can be particularly effective in dealing with which
situation? - Answer>> emergency department violence
Bicycle patrol is which of these? - Answer>> faster than foot
patrol and a vehicle in heavy traffic
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