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MAA FINAL REVIEW QUIZZES & ANSWERS RATED 100% CORRECT!!

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MAA FINAL REVIEW QUIZZES & ANSWERS RATED 100% CORRECT!!

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  • August 10, 2024
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MAA FINAL REVIEW
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, MAA FINAL REVIEW QUIZZES & ANSWERS
RATED 100% CORRECT!!



List seven items that must be collected when taking a phone message? Answer
- 1. Date of the call
2. Time of the call
3. Callers name
4. Caller's name if calling on behalf of someone else
5. Telephone number
6. Who they are calling for?
7. The message itself has to be complete ( best time to call back, action needed
to be taken) always have the name or initial of the person taking the message.


What are four other names for an encounter form? Answer - Super bill
Charge slip
Fee ticket
Multipurpose billing form


What must the MA do when scheduling numerous return appointments for a
patient? Answer - Make sure that the patient is coming in weekly also make
sure it's the same time and the same day each day of the week


An appointment book is considered what? Answer - Legal document

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