MAA EXAM QUESTIONS
AND ANSWERS
VERIFIED 100%
CORRECT!!
MAA
Evatee 8/10/24 MAA
,MAA EXAM QUESTIONS AND ANSWERS
VERIFIED 100% CORRECT!!
A medical administrative assistant is providing a patient with instructions about
an upcoming mammogram. Which of the following actions should the assistant
take to ensure patient understanding?
a. Send the patient an electronic appointment reminder
b. Provide the patient with written instructions
c. Remind the patient to bring insurance information
d. Ask the patient to restate the instructions Answer - d
A medical administrative assistant is creating a business correspondence.
Which of the following salutations is appropriate for the assistant to use?
a. Dear Mr. Goodwin:
b. Dear Mr. Mark Smith M.D.,
c. RE: JANE HUDLEY
d. Dear Dennis, Answer - a
Which of the following is the amount the MA should submit to the secondary
insurance carrier if the encounter balance is $360 and the patient has two
plans with an 80/20 split?
a. $20
b. $72
c. $80
d. $288 Answer - b
, After deactivation the security system, which of the following actions should a
medical administrative assistant take next when opening the office in the
morning?
a. Access the answering service
b. Restock the exam rooms
c. Print the appointment schedule for the day
d. Ensure petty cash is available Answer - a
Which of the following actions for a MA to take when processing incoming
mail?
a. Open and organize the provider's mail
b. Shred unwanted mail
c. File incoming laboratory results as soon as they are received
d. Discard duplicate medication samples Answer - b
A patient who has Medicare insurance is covered for both inpatient and
outpatient services under the same part of Medicare. Which of the following
parts of Medicare covers the patient?
a. Part A
b. Part B
c. Part C
d. Part D Answer - c
A MA is asked to schedule a CXR for a patient. The assistant should make an
appointment for which of the following?
a. An x-ray of the carpals
b. An x-ray of the chest
AND ANSWERS
VERIFIED 100%
CORRECT!!
MAA
Evatee 8/10/24 MAA
,MAA EXAM QUESTIONS AND ANSWERS
VERIFIED 100% CORRECT!!
A medical administrative assistant is providing a patient with instructions about
an upcoming mammogram. Which of the following actions should the assistant
take to ensure patient understanding?
a. Send the patient an electronic appointment reminder
b. Provide the patient with written instructions
c. Remind the patient to bring insurance information
d. Ask the patient to restate the instructions Answer - d
A medical administrative assistant is creating a business correspondence.
Which of the following salutations is appropriate for the assistant to use?
a. Dear Mr. Goodwin:
b. Dear Mr. Mark Smith M.D.,
c. RE: JANE HUDLEY
d. Dear Dennis, Answer - a
Which of the following is the amount the MA should submit to the secondary
insurance carrier if the encounter balance is $360 and the patient has two
plans with an 80/20 split?
a. $20
b. $72
c. $80
d. $288 Answer - b
, After deactivation the security system, which of the following actions should a
medical administrative assistant take next when opening the office in the
morning?
a. Access the answering service
b. Restock the exam rooms
c. Print the appointment schedule for the day
d. Ensure petty cash is available Answer - a
Which of the following actions for a MA to take when processing incoming
mail?
a. Open and organize the provider's mail
b. Shred unwanted mail
c. File incoming laboratory results as soon as they are received
d. Discard duplicate medication samples Answer - b
A patient who has Medicare insurance is covered for both inpatient and
outpatient services under the same part of Medicare. Which of the following
parts of Medicare covers the patient?
a. Part A
b. Part B
c. Part C
d. Part D Answer - c
A MA is asked to schedule a CXR for a patient. The assistant should make an
appointment for which of the following?
a. An x-ray of the carpals
b. An x-ray of the chest
