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GEB 3213 Chapter 14 exam(55 questions fully solved & updated)
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GEB 3213 Chapter 14 exam(55 questions fully solved & updated)
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GEB 3213Chapter 14
exam(55
questions fully
solved &
updated)
1. _____ is defined as an act or process of
presenting arguments to move, motivate, or
change your audience.
a. Measurable gain
b. Elocution
c. Persuasion
d. Discourse
e. Stimulation - answer c. Persuasion
,2. Which of the following statements is true
regarding motivation?
a. It is mostly implicit in nature.
b. It involves the force, stimulus, or influence
to bring about change.
c. It is the act of presenting arguments to
move or change your audience.
d. It is the process that encourages the
audience to change their beliefs or behavior.
e. It can change the audience's behavior but
not their beliefs. - answer b. It involves the
force, stimulus, or influence to bring about
change.
3. _____ is a system of assessing the extent to
which audience members respond to a
persuasive message.
a. Gap analysis
b. Measurable gain
c. Social quotient
d. Reciprocity
e. Benchmarking - answer b. Measurable
gain
, 4. In a _____ culture, you'll be expected to
provide structure and clearly outline your
position and expectations.
a. long-term oriented
b. collectivist
c. feminine
d. high power distance
e. low context - answer e. low context
5. _____ is the mutual expectation for
exchange of value or service.
a. Authority
b. Reciprocity
c. Commitment
d. Consistency
e. Consensus - answer b. Reciprocity
6. If you are in customer service and go out
of your way to meet the customer's need, you
are appealing to the principle of _____ by
increasing the likelihood of making a
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