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SPTA Final Exam Questions and Answers Graded A+ $16.99   Add to cart

Exam (elaborations)

SPTA Final Exam Questions and Answers Graded A+

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  • USPTA
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  • USPTA

Exam of 6 pages for the course USPTA at USPTA (SPTA Final Exam)

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  • August 10, 2024
  • 6
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • USPTA
  • USPTA
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julianah420
SPTA Final Exam

What is Sport Sales? - answerRevenue side of sports

what are ways sports make sales - answerTickets
merchandise
advertising
concessions
parking
media

sales is the ________ - answerLife blood of an organization

What are the 4 ingredients of selling - answerIdentifying the consumer
getting through to the costumer
increasing awareness/ interest
persuading costumers to act on their interests

Must understand the _______ and __________ of each consumer - answerWants
Needs

Must understand __________ data - answerconsumer

Sales representatives must be ____ and _____ to sell either a winning or losing team -
answertrained, prepared

What are the 4 factors to purchase - answerQuality of the opponent
Price
Time
Quantity
Location

Must sell ____ and ____ appeal of sport - answerexcitement and emotion

Groups that share a number of characteristics are called - answerMarket Segmentation

The Market segments that organizations choose to go after are referred to as the -
answerTarget Market

A standard practice in market its attempting to ______ (segment) people based on
common characteristics - answerGroup

, What is Sport Communication? - answerA process by which people in sport share
symbols meaning thoughts and are going to create meaning through interaction

what is the richest channel - answerFace to Face

What is the less rich face to face meetings - answerPhone Calls

These can be rich but must be well done - answerWritten Message

what is rich because body language is back in the picture - answerTelevision

what do media relations specialist do - answerWrite news & press release
Plan news conferences
manage game services

How is press release written - answerin a inverted style of writing

What is FERPA - answerFamily Educational Rights and Privacy Act

What is FERPA also known for - answerThe Buckley Amendment

What is HIPAA - answerHealth Insurance Portability and Accountability Act

What is a crisis - answerany non routine that can be disruptive to an organization

The MOST common error during crisis is _______ - answerOverreaction

what are the 10 communicating principles in a crisis - answerSpeak Clearly and often
don't speculate
don't go off the record
stay with the facts
be open and concerned...not defensive
make your own point and repeat it
don't war with the media
establish yourself
stay calm
never lie

Horizontal communication - answeroccurs when information is shared between peers

vertical communication - answerthe downward and upward floe of information through
the organization

Problems with small groups are - answerlimiting ideas and creativity

problems with large groups are - answer

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