Exam (elaborations)
Y3M1 OSPP (1) Questions & 100% Verified Correct Answers with complete solutions (Latest update
- Course
- Institution
Y3M1 OSPP (1) Questions & 100% Verified Correct Answers with complete solutions (Latest update
[Show more]
Seller
Follow
topgradesdr
Reviews received
Content preview
Y3M1 OSPP-"the exchange of information, thoughts and feelings among people using speech or other
means"
-"the exchange of information for some purposes" - ANS-Communication is
seek to understand the patient - ANS-Foundation of Therapeutic Communication is....
-the way we want to be treated can be very different from how another person wants to be
treated
-inappropriate to assume that how we want to be treated is normal and should be normal for
everyone
-must treat people how they want to be treated - ANS-IS the golden rule wrong?
*Kinesics:
-involving body movement in communication
-gestures, facial expressions, gaze patterns
*Proxemics:
-involving the physical distance between people when they communicate
-territoriality and personal space, position and posture
*Touch:
-most of what we do
-sensitive to context, no general rules, based on individual and situation
-using principles to guide us through interactions - ANS-Non-verbal communications
include...(3)
-Reinforce what is said in words
-Contradict the verbal message
-Reaffirm or enhance the verbal message
-Convey information about one's emotional status
-Communicate attitudes such as supportiveness and interest
-Define or reinforce the relationship between the HCP and patient
-Provide feedback to the other person
-Regulate the flow of communication - ANS-Functions of Non-Verbal Communication:
-Breaking eye contact (maybe uncomfortable, maybe sign of respect, maybe
easier to focus on hearing when eyes are diverted)
-Collapsing chest
-Crossing of arms or legs (possibly evasive, possibly comfortable, possibly cold)
-Gasping
-Grimacing (too far into barrier, pulling hair)
-Laughing
, -Looking down or away
-Sighing (bored or relaxed, annoyed or comfortable??)
-Squirming
-Tensing up
-Tilting of the head
--may be messages the patient is sending or maybe not
-some are subjective reactions, highly variable, some are actually expected with certain
stimuli
-all could mean multiple things, must be aware of context, conversation, actions, cause
and effect; sometimes they aren't even meaningful!
-also cultural biases
-need to control what we can control - ANS-Possible Non-Verbal Reactions:
-they don't know our expectations
-where do their belongings go?
-where is the exit?
-where am I sitting in relation? -we control these things
-we seek for patterns
-if person tis in chair first time, they'll sit in it 2nd time if it's in same place
-maybe 2nd treatment we won't put chair there because we want to get straight to
treatment or only hear about changes since last time
-need to be efficient-this is really a proxemic question
-how to we make the treatment most effective - ANS-Where do you put the chair?
-respect, acceptance, visualize and see what patient is going through
-clinically reason about how assessment will begin and proceed
-osteopathy has been patient centered care from beginning!! - ANS-Dr. Arthur Hildreth:
"Dr. Still said to me one time when we were discussing methods of approach to patients, "Do
you know, Arthur, when a patient comes to talk to me about symptoms, how she suffers, and
what her trouble is, I seldom observe the patient's clothing. I never notice whether she is
beautifully dressed and wears silks and diamonds or covered with homespun cloth. I am
listening to her story, and while listening, I am seeing in my mind's eye the combination of
systems which go to make up the whole of that body structure. I am concentrating on her story,
trying to determine through the description given to me the structural alterations which have
occurred to produce the symptoms described."
-professional intimacy
-power
-empathy
-respect
-trust - ANS-5 Components of the Communication Process:
-inherent in the type of care that OMPs provide
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller topgradesdr. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $7.99. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
75632 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now