What is the Airlines Reporting Corporation (ARC)? correct answers ARC is an airline-owned company providing travel agency and carrier accreditation services, ticket transaction settlement services, as well data and analytical products and services.
What is ARC's core business? correct answers Se...
ARC Specialist Training || A+ Graded Already.
What is the Airlines Reporting Corporation (ARC)? correct answers ARC is an airline-owned
company providing travel agency and carrier accreditation services, ticket transaction settlement
services, as well data and analytical products and services.
What is ARC's core business? correct answers Settlement Services
Who are ARC's participating carriers? correct answers Railroads and airlines
What is the ARC Specialist Training and Certification Program? correct answers The ARC
Specialist Training and Certification Program provides travel agents with training, an
examination and certification to
become an ARC Specialist (AS). The AS is a travel agent who has demonstrated the knowledge
of ARC's Area Settlement Plan
(ASP) by passing a stringent training program followed by an examination. All travel agents who
successfully pass the exam receive
a certificate and the "ARC Specialist" designation.
What is an ARC's Specialist Qualifier (ASQ)? correct answers A. A travel agent who has passed
the ARC Specialist examination
B. A travel agent who has passed the ARC Specialist the ARC Specialist examination and who
has officially been designated by the travel agency's owner/officer as the qualifier for their
agency
C. An ASQ is an ARC accredited agency requirement that is defined by ARC's ARA
What description best describes ARC's Area Settlement Plan (ASP)? correct answers The
processing and settlement of ticket transactions issued by an ARC accredited agency, on behalf
of the carriers
As defined by the Agent Reporting Agreement (ARA), all ARC accredited agencies must have:
correct answers A designated ARC Specialist Qualifier (ASQ).
What does GDS stand for? What is a Global Distribution System (GDS)? correct answers Global
Distribution System. A reservation system travel agents use to make bookings, as well as to issue
tickets for carriers.
ARC provides which six (6) key functions and services, in support of ASP? correct answers
ARC Accreditation, Provides Ticket Stock, Processes Ticketing Transactions, Financial
Settlement, Auditing, and Training
According to the Agent Reporting Agreement, in which of the following situations is the Agent
required to provide ARC with a Personal Guaranty of Payment and Performance? correct
answers If an agent is placed in an ARA "Additional Operating Requirements" status.
,The MAXIMUM financial instrument amount that may be required by an ARC accredited
agency is: correct answers $70,000
After two years inclusion on the Agency List, the minimum amount of the Bond, Letter of Credit
or Cash Security Deposit that shall be maintained by each ARC accredited agency may be...
correct answers $10,000
The Management Qualifier must be located at: correct answers Anywhere.
All ARC accredited agencies must provide an ARC operational: correct answers Email address.
If the ARC Specialist Qualifier (ASQ) leaves the agency location, what happens to the
individuals ASQ status? correct answers The ASQ certification goes with the individual and the
agency must appoint a new ARC Specialist Qualifier (ASQ)
When placed in Additional Operating Requirements are implemented, ARC will notify both the
ARC accredited agency and the ARC participating carriers: correct answers 30-days prior to the
effective date
Additional Operating Requirements are implemented when an ARC accredited agency has:
correct answers A. two (2) late sales reports
B. two (2) dishonored drafts/checks
C. two (2) defaults
According to the Agent Reporting Agreement, which of the following is considered a Section 34
violation? correct answers Not providing immediate reimbursement for a dishonored check for
the weekly IAR sales report
Does refunding a ticket issued by one of your branch offices at your home office indicate to
ARC that the Agent is engaging in fraud? correct answers No, refunds, can be made by any
affiliated location of the ARC accredited agency
Does a Home Office location applying for inclusion on ARC's Agency List today have to employ
an ARC Specialist Qualifier (ASQ) at its location? correct answers Yes, a new Home Office
location is required to have an ASQ on staff
What is the normal submission deadline time for you IAR report in a normal non holiday week?
correct answers Tuesday, Midnight Eastern Time
What is the MINIMUM time an agent is required to keep copies of each sales report and
supporting documents? correct answers Two (2) years
, What are the MINIMUM staffing requirements for each ARC accredited agency location?
correct answers A full time Manager Qualifier
All of the following will result in an Agent being subject to additional operating requirements
(i.e., increased bond) correct answers Two (2) or more late weekly sales reports within any 12
month period.
By the terms of the Agent Reporting Agreement, disputes between an ARC accredited agency
and ARC shall be resolved by the: correct answers Travel Agent Arbiter.
A carrier appointment may be terminated as between an ARC accredited agency and any ARC
participating carrier correct answers at any time by notice in writing from one party to the other.
According to the Agent Reporting Agreement, what is the minimum financial instrument amount
a new ARC accredited agency must provide to ARC? correct answers $20,000
What is the maximum allowable time for an ARC accredited agency to notify ARC of a change
in the employment status of its ARC Specialist Qualifier (ASQ)? correct answers 45 days
Which of the following will make the Agent ineligible for retention on the ARC agency list?
correct answers The ARC accredited agent's authorized agency location does not have the
requisite licenses of the jurisdiction in which it is located.
When and by what means must the Agent inform ARC of its intent to change its ARC designated
bank account? correct answers Notice must be received at least seven (7) days prior to the
beginning of the affected sales report period.
All of the following are not acceptable means of delivering an IAR report except correct answers
Submitting your report from the IAR Home page
What is the earliest that ARC is allowed to draft an ARC accredited agency's bank account for
monies owed to ARC's participating carriers based on their submitted sales report? correct
answers Five (5) days after the Period Ending Date (PED)
When a dishonored draft occurs for the second time within 12 months and it is not resolved
within 24 hours, ARC will do all of the following except: correct answers File a petition with the
local courts to recover monies owed to ARC on behalf of the ARC participating carriers for the
sales covered by the dishonored draft
ARC accredited agencies must keep copies of their IAR sales reports and supporting documents
for how many years? correct answers Two (2) years
When an ARC accredited agency fails to pay a debit memo, the ARC participating carrier can do
all of the following except: correct answers Direct ARC to terminate the Agent Reporting
Agreement (ARA) with the agency
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