Hospital Billing RPB102 Exam Questions with all correct Answers
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Hospital Billing RPB102
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Hospital Billing RPB102
Hospital Billing RPB102 Exam Questions with all correct Answers
A guarantor is responsible for the following HARs with the following statuses:
The guarantor sends in a $300 check, which is posted using the Foundation System post type Oldest First. To which HAR is the money distributed first? Cho...
Hospital Billing RPB102 Exam Questions with all correct Answers
A guarantor is responsible for the following HARs with the following statuses:
The guarantor sends in a $300 check, which is posted using the Foundation
System post type Oldest First. To which HAR is the money distributed first?
Choose only ONE answer.
A. HAR247 because it is the oldest HAR.
B. HAR999 because it is the oldest HAR still in active AR.
C. HAR1011 because payment plan HARs are distributed to first and
HAR1011 is the oldest of the payment plan HARs.
D. HAR1012 because payment plan HARs are distributed to first and
HAR1012 is the oldest of the payment plan HARs since PB is distributed to
before HB. – Answer-C. HAR1011 because payment plan HARs are distributed
to first and HAR1011 is the oldest of the payment plan HARs.
.A guarantor is responsible for two HARs, both at self‐pay follow‐up level 3.
You include both HARs on an activated payment plan. After you activate the
payment plan, but before the terms of that payment plan are included on a
statement, what is the self‐pay follow‐up level of those HARs? Choose only
ONE answer.
A. Base level
B. Level 1
C. Level 2
D. Level 3
E. There is not enough information provided to answer the question –
Answer-A. Base level
Both HARs have self‐pay balance due and a payment plan resets the self‐pay
follow‐up cycle for those HARs. Since the balances have not yet appeared on
a statement they must be at the base level.
,.A statement ﴾bill﴿ is sent to the ____________ address recorded in
Registration. Choose only ONE answer.
A. Patient B. Guarantor C. Subscriber D. Member – Answer-
.As undistributed or overposted balances are resolved, they move to the
__________________________tab of the PB credit workqueue. Choose only ONE
answer.
A. Active
B. Deferred
C. Completed
D. Reviewed – Answer-C. Completed.
.Claim denials that should be reviewed are caught by the system and placed
in which type of workqueues? Choose only ONE answer.
A. Follow‐up Workqueues
B. Credit Workqueues
C. Payer Workqueues
D. Charge Review Workqueues – Answer-A. Follow‐up Workqueues
.For a Claim Edit workqueue, what can a supervisor do from the Manage WQ
button? Choose ALL that apply. A. Add users B. Remove users C. Update the
owning area D. Update the WQ status – Answer-
.How can you access the step‐by‐step instructions for how to fix a claim
error? Choose only ONE answer.
A. Click the error message link.
B. Click the Companion button available from the activity toolbar.
C. The step‐by‐step instructions are always available. – Answer-A. Click the
error message link
, .How do you change the matched amount for a charge on a PB HAR? Choose
only ONE answer.
A. Enter the correct value in the PB SP field on the lower left of the screen.
B. Double‐click on the PB HAR
C. Press
D. You cannot change the matched amount for a charge on a PB HAR. –
Answer-C. Press F6 or double click on the charge.
.How do you look up an invoice number in PB Insurance Payment Posting if it
doesn’t appear on the EOB? Choose only ONE answer.
A. Perform a Claim Status Request activity.
B. Type “.c” in the Invoice field to search for it by claim date
C. Type “.ICN” in the Invoice field to search for it by internal control number
D. Type “.p” in the Invoice field to search for it by patient – Answer-D. Type
“.p” in the Invoice field to search for it by patient
.If a claim must be printed to paper right now, the user should perform which
action? Choose only ONE answer.
A. Resubmit Claim
B. Demand Claim
C. Charge Correct
D. Transfer claim to their supervisor – Answer-B. Demand Claim
.If a coverage is not effective for any past encounters but you want to record
it for future use, which option in Registration should you use to add the
coverage? Choose only ONE answer. A. Coverage Info form B. Add Coverage
link C. Guarantor Demographics link D. Add the coverage in Hospital Account
Maintenance, not Registration. – Answer-B. Add Coverage link
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