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ATI Capstone Final Exam Expected Questions and Answers (Verified by Expert)
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ATI Capstone Final Exam Expected Questions and Answers (Verified by Expert) ATI Capstone Final Exam Expected Questions and Answers (Verified by Expert) ATI Capstone Final Exam Expected Questions and Answers (Verified by Expert) 1 / 9 ATI Capstone Final Exam Review 1. type of scheduling where p...

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  • August 12, 2024
  • 25
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers

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  • ATI Capstone
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ATI Capstone Final Exam Review


1. type of scheduling where patients with similar complaints or dx are sched-uled during
certain time period or a particular day of the week


ANS cluster sched-uling


2. type of scheduling where same appointment time is given to two or morepatients


ANS double booking


3. type of scheduling where there are no scheduled appointments; patients sign in and
are seen in the order they come in


ANS open hours


4. type of scheduling where it is single patient with a specific time limit; used for longer
time periods



1/9

,ANS single booking


5. type of scheduling where the pt is scheduled for a specific time; based onpatient need.
Focuses on continous flow.


ANS streaming


6. type of scheduling where pts scheduled during the first 30 minutes of eachhour;
leaving last 30 minutes for same day appts or catch up. Works well in offices where there
are several departments and a lot of personnel


ANS wave


7. type of scheduling where it is the same as wave except that the last 30 minutes are
broken up into 10-15 min increments as necessary.


ANS modified wave


8. You should answer the medical office phone by what ring?


ANS the third ring


9. After placing a caller on hold, how often should you check back in withthem?

2/9

, ANS once every 30 seconds




3/9

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