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Test Bank For Organizational Behavior: Science, The Real World, and You - 8th - 2013 All Chapters - 9781111825867
Test Bank For Organizational Behavior: Science, The Real World, and You - 8th - 2013 All Chapters
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Test Bank For Organizational Behavior: Science, The Real World, and YouCHAPTER 1—ORGANIZATIONAL BEHAVIOR AND OPPORTUNITY
CHAPTER 1—ORGANIZATIONAL BEHAVIOR AND OPPORTUNITY
MULTIPLE CHOICE
1. Netflix has recently been added to the S&P 500 (a distinction held by only the best organizations) and
also had a 200 percent gain in stock price. Netflix’s success has been attributed to each of the
following EXCEPT:
a. CEO Reed Hasting’s obsession with failure
b. solid business fundamentals
c. a risk-taking visionary spirit
d. Hasting’s early years in New England where he led the Outing Club at Bowdoin College
ANS: D PTS: 1 DIF: Moderate REF: p. 3
NAT: AACSB: Reflective Thinking | AACSB: Individual Dynamics
TOP: Thinking Ahead and Looking Back MSC: K&C
2. The study of organizational behavior is concerned with:
a. psychosocial, interpersonal, and organizational structure
b. psychosocial, interpersonal, and work design
c. interpersonal, group dynamics in organizations, and work design
d. psychosocial, interpersonal, and group dynamics in organizations
ANS: D PTS: 1 DIF: Easy REF: pp. 4-5
NAT: AACSB: Reflective Thinking | AACSB: Group Dynamics | AACSB: Individual Dynamics
TOP: Human Behavior in Organizations MSC: K&C
3. The study of individual behavior and group dynamics in organizational settings describes the content
of study in:
a. organization theory
b. organization design
c. organizational behavior
d. organizational development
ANS: C PTS: 1 DIF: Moderate REF: p. 4
NAT: AACSB: Reflective Thinking | AACSB: Group Dynamics
TOP: Human Behavior in Organizations MSC: K&C
4. Which organizational variable(s) is(are) important to the study of group dynamics?
a. organization structure
b. role conflict and ambiguity
c. job task
d. hierarchy of authority
ANS: A PTS: 1 DIF: Moderate REF: p. 5
NAT: AACSB: Reflective Thinking | AACSB: Group Dynamics
TOP: Human Behavior in Organizations MSC: K&C
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,Test Bank For Organizational Behavior: Science, The Real World, and You
CHAPTER 1—ORGANIZATIONAL BEHAVIOR AND OPPORTUNITY
5. The description of an organization as clockworks, in which human behavior is logical and rational,
would come from which level within the organization?
a. individual level
b. group or department level
c. organizational level
d. internal level
ANS: C PTS: 1 DIF: Moderate REF: p. 4
NAT: AACSB: Analytic | AACSB: Group Dynamics
TOP: Human Behavior in Organizations MSC: S&E
6. The description of an organization as more like a snake pit, with daily conflict, distress, and struggle,
would come from which level within the organization?
a. group level
b. organizational level
c. individual level
d. department level
ANS: C PTS: 1 DIF: Moderate REF: p. 4
NAT: AACSB: Analytic | AACSB: Group Dynamics
TOP: Human Behavior in Organizations MSC: S&E
7. The snake pit metaphor of organization behavior conveys the:
a. dark side of organizations
b. dark side of human behavior
c. dark side of competition
d. dark side of the globalization of markets
ANS: B PTS: 1 DIF: Moderate REF: p. 4
NAT: AACSB: Analytic | AACSB: Group Dynamics
TOP: Human Behavior in Organizations MSC: S&E
8. An internal perspective of human behavior tends to explain a person's actions in terms of:
a. job demands
b. personal value system
c. task design
d. organization communication channels
ANS: B PTS: 1 DIF: Moderate REF: p. 5
NAT: AACSB: Reflective Thinking | AACSB: Individual Dynamics
TOP: Understanding Human Behavior MSC: K&C
9. All of the following are internal behavioral processes except:
a. cognition
b. perceiving
c. judging
d. leading
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,Test Bank For Organizational Behavior: Science, The Real World, and You
CHAPTER 1—ORGANIZATIONAL BEHAVIOR AND OPPORTUNITY
ANS: D PTS: 1 DIF: Moderate REF: p. 5
NAT: AACSB: Reflective Thinking | AACSB: Individual Dynamics
TOP: Understanding Human Behavior MSC: Analysis
10. The internal or external perspectives offer:
a. complementary explanations for human behavior
b. similar explanations for human behavior
c. conflicting explanations for human behavior
d. alternative explanations for human behavior
ANS: D PTS: 1 DIF: Hard REF: p. 5
NAT: AACSB: Reflective Thinking | AACSB: Group Dynamics
TOP: Understanding Human Behavior MSC: S&E
11. When a manager states, "Mary is an outstanding employee because she has a high need for
achievement," the manager is using which explanation for Mary's behavior?
a. internal
b. external
c. interactive
d. cultural
ANS: A PTS: 1 DIF: Moderate REF: p. 5
NAT: AACSB: Analytic | AACSB: Individual Dynamics
TOP: Understanding Human Behavior MSC: Application
12. When Mary's manager states, "Mary is an outstanding employee because she is paid extremely well,"
the manager is using which perspective for Mary's behavior?
a. internal
b. external
c. interactive
d. cultural
ANS: B PTS: 1 DIF: Moderate REF: p. 5
NAT: AACSB: Analytic | AACSB: Individual Dynamics
TOP: Understanding Human Behavior MSC: Application
13. Kurt Lewin may have best captured alternative explanations for human behavior when he stated
behavior is a function of:
a. the individual personality and preferences for leadership style
b. the consequences of compliant and deviant behavior within social groups
c. culture and the systemic properties of the organization
d. the person and the environment
ANS: D PTS: 1 DIF: Moderate REF: p. 5
NAT: AACSB: Reflective Thinking | AACSB: Group Dynamics
TOP: Understanding Human Behavior MSC: K&C
14. The “Robin Hood Effect” discussed in the Science Feature of Chapter 1 revealed:
a. the use of psychodynamics or the internal perspective for explaining why people might
3
, Test Bank For Organizational Behavior: Science, The Real World, and You
CHAPTER 1—ORGANIZATIONAL BEHAVIOR AND OPPORTUNITY
engage in the unethical behavior of cheating.
b. the use of how external conditions explain why people might engage in the unethical
behavior of cheating.
c. how Lewin’s position, that unethical behavior is a function of the person and the
environment, is most appropriate for explaining why people might engage in cheating.
d. cheating was the result of whether the behavior could be “visible” or “more public” by
others.
ANS: B PTS: 1 DIF: Moderate REF: p. 6
NAT: AACSB: Reflective Thinking | AACSB: Individual Dynamics
TOP: Science Feature | Understanding Human Behavior MSC: K&C
15. According to research identified in the Science Feature of Chapter 1 on “to cheat....or not”, under
which of the following conditions would people be more willing to cheat in a Ponzi scheme?
a. When people were told they could keep all the benefits to themselves.
b. When benefits are split equally with another person.
c. When people see the unethical behavior as more self serving.
d. When the benefits of the unethical behavior are for people more personally distant to the
cheater.
ANS: B PTS: 1 DIF: Moderate REF: p. 6
NAT: AACSB: Ethics | AACSB: Ethical Responsibilities | AACSB: Individual Dynamics
TOP: Science Feature | Understanding Human Behavior MSC: Analysis
16. The science of human behavior and individual differences is:
a. anthropology
b. sociology
c. engineering
d. psychology
ANS: D PTS: 1 DIF: Easy REF: p. 5
NAT: AACSB: Reflective Thinking | AACSB: Individual Dynamics
TOP: Interdisciplinary Influences MSC: K&C
17. Culture and the study of learned behavior comprise the domain of:
a. management
b. anthropology
c. sociology
d. psychology
ANS: B PTS: 1 DIF: Easy REF: p. 7
NAT: AACSB: Reflective Thinking | AACSB: Group Dynamics
TOP: Interdisciplinary Influences MSC: K&C
18. When Black & Decker placed a special emphasis on human productivity and efficiency through the
application of organizational goal setting and differential piece rate systems, they were borrowing
ideas from the discipline of:
a. psychology
b. anthropology
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