A set of interrelated components that collect, manipulate, store, and disseminate data and information and provide a feedback mechanism to meet an objective
EXAMPLES:
1. Project NOAH: Disaster and risk management
2. FASSSTER: Public health and epidemiology
3. AISIS: education
WHAT IS INFORMATION SYSTEMS 4. Economical: decision-makers must
balance the value of information with
A set of interrelated components that collect, the cost of producing it
manipulate, store, and disseminate data and 5. Flexible: multi-purpose
information and provide a feedback a. Info on how much inventory for
mechanism to meet an objective a product can be used by sales
rep in closing a sale OR by a
production manager to
determine whether more
inventory is needed
6. Relevant: important to the decision
maker
a. Lumber prices info walang relate
sa computer chip manufacturer
EXAMPLES:
7. Reliable: can be trusted by users
1. Project NOAH: Disaster and risk
a. Depends on reliability of the data
management
collection method/source
2. FASSSTER: Public health and
8. Secure: inaccessible by unauthorized
epidemiology
users
3. AISIS: education
9. Simple: not overly complex
a. Sophisticated and detailed info
INFORMATION - one of an organization’s most
might not be needed
valuable resources; often confused with data
b. Can cause information overload
● Data - raw facts; becomes information
(too much info and not sure
when arranged in a meaningful manner
which one is important)
● The process of defining relationships
10. Timely: delivered when it is needed
among data to create useful
11. Verifiable: you can check to make sure
information requires knowledge
it is correct (e.g. checking sources)
○ Awareness and understanding
of a set of information and the
ways that information can be
made useful to support a
ROLE OF INFORMATION SYSTEMS IN
specific task or decision
ORGANIZATIONS
CHARACTERISTICS OF VALUABLE
INFORMATION
1. Managing Operations
● When the right and complete
a. Deliver goods and services
information is accessible to the right
b. Compliance (ISO, govts,
people at the right time
regulatory agencies)
● Can help people in their organizations
c. Industry-specific operations
perform tasks more efficiently and
2. Building Seamless Customer
effectively
Experience
a. Customer Relationship
1. Accessible: easily accessible by
Management (CRM) now
authorized users so they can obtain it in
Customer Experience
the right format and at the right time
Management (CXM) - build and
2. Accurate: error-free
maintain relationships between
a. Inaccurate information is
an organization and its
generated because inaccurate
customers and support all
data is fed into process
processes underneath
[GARBAGE IN, GARBAGE OUT]
3. Complete: contains all important facts
, b. Marketing: seeks profitable a. Computer software
segments and attracts b. Electronic devices
customers
c. Sales force automation:
executes sales process &
transforms leads to become COMPONENTS OF INFORMATION SYSTEMS
customers
d. Customer service and support: Computer-based information systems
support customers after - Single set of hardware, software,
purchase/subscription databases, telecommunications,
3. Making Decisions people, and procedures (processes)
a. Data-driven decision making: that are configured to collect,
basing decisions on analysis of manipulate, store, and process data
data rather than intuition into information
b. Business intelligence: all
information needed for decision 1. People (inside and outside)
making a. Most important element in most
computer-based information
Unstructured systems
info b. Make difference between
Strategi success and failure for most
c organizations
Tactical
Operation
al
Structured info
Data-driven
decision making
c. The best IS are the ones which
Data are valuable to users: lifting
Big data
science/data productivity, automating
technologies
mining repetitive tasks, access to right
info, and being able to decide at
4. Collaborating on Teams
the right moment
a. Social networks
2. Technology
b. Online communities
a. SOFTWARE: interface of the
i. E.g. canvas
user’s technology
5. Gaining Competitive Advantage
b. HARDWARE: houses the
a. Competitive advantage:
software
significant and long-term
c. TELECOMMUNICATIONS:
benefit to a company over its
integrates the technology to
competition
create seamless business
i. Can result in higher
processes
quality products, better
3. Process
customer service, and
a. BUSINESS PROCESS: set of
lower costs
activities designed to achieve a
6. Improving Personal Productivity
, task, and organizations b. How can managers use social
implement information systems networking to promote
to support, streamline, and innovations
sometimes eliminate business 7. IT and markets
processes a. How does the internet affect
i. (May flowchart in the [business]
slides so jic may b. How should business promote
flowchart u know what it online sales
is)
4. Data ETHICAL CONCERNS
a. Raw ingredient for an IS 1. Privacy & Reputation
b. Converted into digital format, - Major risks
integrated, and shared across - Reputations are vulnerable given
systems the power that individuals have
c. Stored in databases to share information at lightning
speed
2. Crisis management
- Crisis management teams have
RESEARCH AREAS AND ETHICAL CONCERNS high alert always & have very
little time to take action (kasi nga
POSSIBLE TOPICS (di masyadong diniscuss) mabilis magshare ng shit)
1. Internet of things
a. What kind of devices can be ISSUES
used to collect data 1. Information rights and obligations
b. How should data be used - Privacy and freedom in the
2. Big data and data analytics internet age
a. How can organizations collect 2. Property rights and obligations
and analyze big data to achieve - Intellectual property rights
competitive advantage 3. Accountability and control
3. Development of information systems - Where to point fingers if shit hits
a. What are the best ways to the fan
develop new software 4. System quality
b. How should end users be - Data quality and system errors
involved in development 5. Quality of life
4. IT in organizations - Equity, access, and boundaries
a. How should managers introduce
change when new systems are
implemented
b. What kind of IT policies about ORGANIZATION AS A SYSTEM
acceptable use work best in diff
organizations ORGANIZATION: formal collection of people
5. IT and indivs (ease of access) and other resources established to accomplish
a. How should IT develop systems a set of goals
for the disabled ● Pwedeng traffic bc everyone’s just
b. What kind of interfaces are trying to get somewhere yenno
easiest for people to use ● Birds too. They’re going somewhere
6. IT and collaboration in groups (sanaol)
a. Why do virtual teams succeed or ● Anyway basta di lang people yes
fail pwede ring mga hayop (me irl)
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