Exam (elaborations)
UHC 2022 Ethics and Compliance Test
- Course
- Institution
UHC 2022 Ethics and Compliance Test
[Show more]
Content preview
UHC 2022 ETHICS AND COMPLIANCE TESTQUESTIONS WITH COMPLETE SOLUTION
Agent dJohn dis dplanning dto dconduct da dseries dof devents. dSome dwill dbe dstrictly deducational, dothers
dwill dbe dformal dpresentations dof dspecific dUnitedHealthcare dplans, dand dothers dwill dbe dinformal
dmarketing devents dwhere dhe dcan dgenerate dleads dand dschedule dfuture din-home dmarketing
dappointments. dOf dthe dthree dtypes dof devents dJohn dplans dto dconduct, dwhich dneed dto dbe dreported
dto dUnitedHealthcare? d- d*******
When dcompleting dan denrollment dapplication din dLEAN, dwhy dis dan dagent dprohibited dfrom dentering
dhis dor dher down demail daddress din da dfield davailable dfor dthe dconsumer's demail daddress? d- dThe
dconsumer/member dwould dnot dreceive dplan drelated dcorrespondence dintended dfor dhim/her.
Which delection dperiod druns dfrom dOctober d15 dto dDecember d7 dand dallows dconsumers dto delect dto
djoin da dMedicare dAdvantage dPlan dor dswitch dto da ddifferent dplan? d- dAnnual dElection dPeriod d(AEP)
Dino, dan dagent, dreceived da dphone dcall don dSeptember d29 dfrom da dconsumer dinterested din dMedicare
dAdvantage dplans dfor dthe dnew dplan dyear. dDino dproceeded dto dverify dthe dconsumer's dMedicare
deligibility, ddescribe dthe dcosts dand dbenefit dcoverage dof dthe dplan, dand dexplained dthat dhe dcould dnot
daccept dan denrollment dapplication duntil dOctober d15. dWhat ddid dDino ddo dthat dwas dNOT dcompliant? d-
dDino dpresented da dplan dprior dto dOctober d1.
Mr. dand dMrs. dNelson, dwho dare dcurrent dmembers, dunexpectedly dwalk dinto dJake's dinsurance dagency
doffice dand dask dhim dto ddiscuss dMedicare dAdvantage dPlans. dDoes dJake dneed dto dobtain da dScope dof
dAppointment d(SOA) dform? d- dYes, dhe dneeds dto dobtain dan dSOA dfrom dboth dMr. dand dMrs. dNelson.
Which ddescribes dthe dpurpose dof deducational devents? d- dEducational devents dprovide dobjective
dinformation dabout dthe dMedicare dprogram dand/or dhealth dimprovement dand dwellness.
How dshould dagent dErin drespond dwhen dconsumer dMrs. dRose dnotices dthat dthe dpresented dMA dPlan
dhas da dStar dRating dof d2 dstars? d- dErin dshould dtell dMrs. dRose dthat dthe dplan dhas dreceived da d"Below
dAverage" drating.
Which dof dthe dfollowing ddescribes dPermission dto dContact dguidelines? d- dIt dis dmethod dspecific d(e.g.,
dtelephone, demail), dshort dterm d(i.e., dexpires dwhen dcontact dis dmade), dand devent dspecific d(i.e.,
dlimited dto dthe dproducts didentified).
Julie, da dconsumer, dis dhaving ddifficulty dunderstanding dthe dinformation dher dagent, dVictor, dis
dpresenting dat dher din-home dappointment. dShe dprovides dVictor dwith dher dcousin's dtelephone dnumber
dand demail daddress dand dasks dhim dto dexplain dthe dplan dto dher dcousin, dwho dfrequently dassists dwith
dher dhealth dcare ddecisions. dThe dnext dday, dVictor demails dJulie's dcousin. dHas dVictor dbeen dcompliant?
d- dNo. dVictor dviolated dUnited dHealthcare dpermission dto dcontact dguidelines dby demailing dthe dcousin
dwithout dthe dcousin's dpermission
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller knowledgeNest. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $10.99. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
77254 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now