Crisis Intervention Test 1 Questions and Answers (100% Pass)
What are Caplan's seven characteristics of effective coping people?Discussion - ✔️✔️1.
Actively exploring reality issues and searching for information 2. Freely expressing both
positive and negative feelings and tolerating frustration 3. Actively invoking help from
others 4. Breaking problems into manageable bits and working through them one at a
time 5. Being aware of fatigue and pacing coping efforts while maintaining control in as
many areas of functioning as possible 6. Mastering feelings where possible; being
flexible and willing to change 7. Trusting in oneself and others and having a basic
optimism about the outcome
What is meant by anxiety being curvilinear in nature? Discussion - ✔️✔️Model showing
that anxiety has the potential to be either a positive or a negative influence for someone
in crisis. Too much anxiety may overwhelm the person and lead to lowered functioning.
However, moderate anxiety may offer an opportunity for growth and transition from one
stage of life to another or may motivate the person to grow from the experience of
trauma. People who have no anxiety tend not to be motivated to make any changes at
all.
How did the introduction of psychotropic medication and the deinstitutionalization of the
mentally ill influence current crisis intervention and the provision of mental health
services? Discussion - ✔️✔️With the introduction and widespread use of psychiatric
medications such as Thorazine and Lithium in the 1950s patients who suffered mental
illness could be managed in the community which fostered deinstitutionalization of the
mentally ill over the ensuing two decades.
ABC Model of Crisis Intervention: - ✔️✔️One way to structure crisis intervention that
includes (A) developing and maintaining contact, (B) identifying the problem, and (C)
coping
behavioral problem-solving model: - ✔️✔️Approach focusing on goal setting, problem
solving, and brainstorming alternatives.
brief therapy: - ✔️✔️May be confused with crisis intervention, but focuses on changing
longer-standing behavior patterns rather than on only the current precipitating event.
Caplan, Gerald: - ✔️✔️Known as the father of modern crisis intervention. Worked with
Eric Lindemann on the Wellesley Project after the Coconut Grove fire
Caplan's Seven Characteristics of Effective Coping Behavior: - ✔️✔️Behaviors proposed
by Gerald Caplan (1964) as essential for getting through a crisis state. They can be
learned through formal crisis intervention, through experience, or while growing up. In
any case, the crisis worker needs to acknowledge these characteristics and to transmit
them to clients when possible.
Coconut Grove fire: - ✔️✔️Nightclub fire in 1942 in which over 400 people died, leaving
many survivors in crisis; considered one of the major events leading to the development
of crisis intervention as a form of mental health treatment.
cognitive approaches: - ✔️✔️Approaches focusing on a person's perceptions and thinking
processes and how these lead to crisis states.
cognitive key: - ✔️✔️The perception a person has of the precipitating events that led to
emotional distress. The crisis worker must identify the perception if he or she is to help
the client change it and thereby increase functioning.
Community Mental Health Act of 1963: - ✔️✔️Legislation enacted during the Kennedy
administration directing all states to provide mental health treatment for people in crisis.
coping methods: - ✔️✔️The behaviors, thinking, and emotional processes that a person
uses to handle stress and continue to function.
crisis: - ✔️✔️A state of disequilibrium that occurs after a stressor (precipitating event).
The person is then unable to function in one or more areas of his or her life because
customary coping mechanisms have failed.
crisis prone: - ✔️✔️The condition that persists when people fail to grow from a crisis
experience and instead deal with the crisis state by using ego defense mechanisms.
They will be crisis prone because their ego strength will be weakened, leaving them
unable to cope with future stresses.
critical incident stress debriefing: - ✔️✔️A process of helping victims of natural disasters
and other unexpected trauma deal with loss and stress reactions.
curvilinear model of anxiety: - ✔️✔️Model showing that anxiety has the potential to be
either a positive or a negative influence for someone in crisis. Too much anxiety may
overwhelm the person and lead to lowered functioning. However, moderate anxiety may
offer an opportunity for growth and transition from one stage of life to another or may
motivate the person to grow from the experience of trauma. People who have no
anxiety tend not to be motivated to make any changes at all.
danger and opportunity: - ✔️✔️Dichotomy associated with a crisis. A crisis can be an
opportunity when the person grows by developing new coping skills and altering
perceptions. It can be a danger when the person does not seek help and instead copes
with the crisis state by using defense mechanisms, resulting in a lowered functioning
level and possibly psychosis or even death.
developmental crises: - ✔️✔️Normal transitional stages that often trigger crisis states,
which all people pass through while growing through the life span.
ego strength: - ✔️✔️The degree to which people can see reality clearly and meet their
needs realistically. People with strong egos usually cope with stress better than people
with weaker egos.
emotional distress: - ✔️✔️Painful and uncomfortable feelings experienced by a person in
crisis.
existential theory: - ✔️✔️Theory from which crisis intervention took the ideas of choice
and anxiety. The crisis worker believes that anxiety can be a motivator for change and
encourages the client to master anxiety realistically by making choices and accepting
responsibility for the choices.
father of modern crisis intervention: - ✔️✔️Title given to Gerald Caplan.
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