CPI Post Test Review Questions and Answers (100% Pass)
What are the levels of crisis development/behavior levels in the Crisis Development
Model? - ✔️✔️1. Anxiety
2. Defensive
3. Risk Behavior
4. Tension Reduction
What are the staff attitudes/approaches in the Crisis Development Model? - ✔️✔️1.
Supportive
2. Directive
3. Physical Intervention
4. Therapeutic Rapport
What is the value of learning the four levels and corresponding staff attitudes? -
✔️✔️Identify responses most appropriate to prevent escalation or de-escalate crisis
situations.
Complete the verbal escalation continuum. - ✔️✔️1. Questioning
2. Refusal
3. Release
4. Intimidation
5. Tension Reduction
Describe three reasons you should use the Supportive Stance. - ✔️✔️1. Communicate
Respect
1
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